Planet Nissan - Service Center

My car was left for 3 days, with no work being completed on it. I had to continuously text or call, the service worker Heath to find out what was going on with my car. I was told one hour before closing Thu on it. I had to continuously text or call, the service worker Heath to find out what was going on with my car. I was told one hour before closing Thursday night (day 2), that I could come and get a rental car. I was charged for a fuel induction that I didn’t approve of. I was told on Friday morning at 9:08 am that the parts were finally in and than I was texted again at 11:05 am that my car would be ready in 15 minutes. So my car sat for three days, for it to be worked on for less than 2 hours. Unbelievable!!! Heath is unprofessional and unethical. When I asked about the additional fuel induction being added on my bill, he gave me the run around. He is unethical and I wouldn’t recommend this dealership or it’s services to my worst enemy. More

"Quality Service" I really enjoy the quality service that Planet Nissan employees always provide and they always meet my needs regarding my vehicle(s). Heath Marquardt I really enjoy the quality service that Planet Nissan employees always provide and they always meet my needs regarding my vehicle(s). Heath Marquardt is very professional, always has a smile and always meets my needs whenever I schedule an appointment. I've never had an issue and I will continue to take my vehicles to Planet Nissan. Please continue to provide your customers with quality service! More

Everyone was very professional and well informed also everything when really good found everyone did an excellent job thanks for everything that was done that day everything when really good found everyone did an excellent job thanks for everything that was done that day More

Brought car in to check brakes and change oil. Brought the XTerra in to check the brakes and change the oil. Mentioned to Ken that the tire pressure light stayed on. Then got into the 100,000 mile Brought the XTerra in to check the brakes and change the oil. Mentioned to Ken that the tire pressure light stayed on. Then got into the 100,000 mile check up. Ended up with a $2200.00 bill. Four days later we took the car in because the rear passenger brake was screaming and the tire pressure light was on. They never checked the brakes or the light sensor. Another $700.00 fixed the brake and the tire sensors. Good news, we got a free smog check. More

Oil Change and Maintiance Actual appointment was quick, Greeted as I got there, very friendly and attentive to my needs and concerns, great customer service all good all good Actual appointment was quick, Greeted as I got there, very friendly and attentive to my needs and concerns, great customer service all good all good More

Great service I made appointment for oil change, Ken suggested taking the shuttle home to wait which was a good idea. He also upgraded computer system on car. I made appointment for oil change, Ken suggested taking the shuttle home to wait which was a good idea. He also upgraded computer system on car. More

Planet Nissan is the best dealership in Las Vegas friendly and honest people so I encourage any body when you looking for vehicles come to planet Nissan at centennial friendly and honest people so I encourage any body when you looking for vehicles come to planet Nissan at centennial More

Great Service Been coming to this dealership for years. I used to go through Tim but since he is no longer there, I see Jarred now. Great service. Thanks Jarred! Been coming to this dealership for years. I used to go through Tim but since he is no longer there, I see Jarred now. Great service. Thanks Jarred! More

Quick and Great Service Heath is always accommodating and professional, I do not get pressured and I like that. I will continue to support Planet Nissan with my choice of dea Heath is always accommodating and professional, I do not get pressured and I like that. I will continue to support Planet Nissan with my choice of dealerships. More

As always my experience with Planet Nissan & my Service Advisor, Heath was excellent. He always goes above & beyond what is expected which is why I always return. I would never take my Nissan’s anywhere el Advisor, Heath was excellent. He always goes above & beyond what is expected which is why I always return. I would never take my Nissan’s anywhere else for service. More