Planet Nissan - Service Center

Always a great experience! The only thing I can think Always a great experience! The only thing I can think of is with Covid there should be more safety measures with disinfecting the inside of the Always a great experience! The only thing I can think of is with Covid there should be more safety measures with disinfecting the inside of the car. When it was delivered to me the employee wasn’t wearing a mask or gloves. More

FRANK is all about customer service and customer satisfaction and I appreciate that. He took the time to make sure I got everything I needed done completed in a good amount of time. I will am satisf satisfaction and I appreciate that. He took the time to make sure I got everything I needed done completed in a good amount of time. I will am satisfied with my completed service. Thank you! More

Definitely a return customer for sure! Thanks Nissan for superior service to my 2012 Nissan Sentra. You guys will still be my neighborhood repair shop for future visits!! superior service to my 2012 Nissan Sentra. You guys will still be my neighborhood repair shop for future visits!! More

Went in for Service left with a new car fully loaded with a smaller note. I love this dealership!!! THANKS TONY AND FELIX FOR EVERYTHING I GREATLY APPRECIATE IT. a smaller note. I love this dealership!!! THANKS TONY AND FELIX FOR EVERYTHING I GREATLY APPRECIATE IT. More

The Planet NISSAN Service Department is top notch. From the moment that we drive into the service area until we leave, we are treated like gold!!! the moment that we drive into the service area until we leave, we are treated like gold!!! More

My car was left for 3 days, with no work being completed on it. I had to continuously text or call, the service worker Heath to find out what was going on with my car. I was told one hour before closing Thu on it. I had to continuously text or call, the service worker Heath to find out what was going on with my car. I was told one hour before closing Thursday night (day 2), that I could come and get a rental car. I was charged for a fuel induction that I didn’t approve of. I was told on Friday morning at 9:08 am that the parts were finally in and than I was texted again at 11:05 am that my car would be ready in 15 minutes. So my car sat for three days, for it to be worked on for less than 2 hours. Unbelievable!!! Heath is unprofessional and unethical. When I asked about the additional fuel induction being added on my bill, he gave me the run around. He is unethical and I wouldn’t recommend this dealership or it’s services to my worst enemy. More

Everyone was very professional and well informed also everything when really good found everyone did an excellent job thanks for everything that was done that day everything when really good found everyone did an excellent job thanks for everything that was done that day More

"Quality Service" I really enjoy the quality service that Planet Nissan employees always provide and they always meet my needs regarding my vehicle(s). Heath Marquardt I really enjoy the quality service that Planet Nissan employees always provide and they always meet my needs regarding my vehicle(s). Heath Marquardt is very professional, always has a smile and always meets my needs whenever I schedule an appointment. I've never had an issue and I will continue to take my vehicles to Planet Nissan. Please continue to provide your customers with quality service! More

Oil Change and Maintiance Actual appointment was quick, Greeted as I got there, very friendly and attentive to my needs and concerns, great customer service all good all good Actual appointment was quick, Greeted as I got there, very friendly and attentive to my needs and concerns, great customer service all good all good More

Brought car in to check brakes and change oil. Brought the XTerra in to check the brakes and change the oil. Mentioned to Ken that the tire pressure light stayed on. Then got into the 100,000 mile Brought the XTerra in to check the brakes and change the oil. Mentioned to Ken that the tire pressure light stayed on. Then got into the 100,000 mile check up. Ended up with a $2200.00 bill. Four days later we took the car in because the rear passenger brake was screaming and the tire pressure light was on. They never checked the brakes or the light sensor. Another $700.00 fixed the brake and the tire sensors. Good news, we got a free smog check. More