Planet Nissan - Service Center

Good Customer Service Tony is a really great Service Rep! He is always pleasant and even though he had a mask on I could still feel his friendly smile. I'm glad he is bac Tony is a really great Service Rep! He is always pleasant and even though he had a mask on I could still feel his friendly smile. I'm glad he is back in the office and he is a person that Planet Nissan should keep around for a long time. He provides quality service to his customers. More

Oil change June 2020 Even with an appointment it took 3 hours to get my oil changed. I was told they were short handed. I wasn't offered an option to have my vehicle washe Even with an appointment it took 3 hours to get my oil changed. I was told they were short handed. I wasn't offered an option to have my vehicle washed. More

repairs I couldn't reach anyone on the phone and they did not answer my emails until the second day that they had my car and then they still didn't know what I couldn't reach anyone on the phone and they did not answer my emails until the second day that they had my car and then they still didn't know what was wrong. The car is running a little rough noe then it was before. More

Good Customer Service I am always welcomed with a warm smile and friendly staff. I do however wish the shuttle was working but I understand the circumstances and the health I am always welcomed with a warm smile and friendly staff. I do however wish the shuttle was working but I understand the circumstances and the health risk it might be risking. I especially like Tony my service representative. He is so nice and kind. He kept me up to date. I like going there because of the great customer service I am given. More

EXCELLENT SERVICE Jarred is outstanding. The service is excellent. Planet Nissan has serviced our vehicles for years and we have always been pleased with that service. Jarred is outstanding. The service is excellent. Planet Nissan has serviced our vehicles for years and we have always been pleased with that service. Thank you. Forest Ganza More

Ken rocks...as usual Ken is always a pleasure to work with. He's knowledgable and honest. He communicates well and is my reason for continuing to service at this dealershi Ken is always a pleasure to work with. He's knowledgable and honest. He communicates well and is my reason for continuing to service at this dealership. More

Jarred is gentleman and knowledgeable Prompt in returning my calls and always trying his best.This is something that this dealership should be proud of.I will recommend them anytime returning my calls and always trying his best.This is something that this dealership should be proud of.I will recommend them anytime More

During this pandemic, planet Nissan service was rated outstanding. They constantly ensure that my needs were attended with professional courtesy. "Heath Marquardt" keep doing what you doing, you made su outstanding. They constantly ensure that my needs were attended with professional courtesy. "Heath Marquardt" keep doing what you doing, you made sure my wife vehiclewas taken care of as though it was your family member. During these times this is what's needed. God Bless More

Ken in the service department is the bomb. Excellent communicator, knows his stuff, remembers me, always top notch treatment! Ken always tells me up front what they will do and then makes sure they get communicator, knows his stuff, remembers me, always top notch treatment! Ken always tells me up front what they will do and then makes sure they get it done. More

I was set up with a different specialist than normal, not sure why, I prefer to work with Jared (sp?). The work was completed quickly and well, and even cost less than I thought it would based on the quote. sure why, I prefer to work with Jared (sp?). The work was completed quickly and well, and even cost less than I thought it would based on the quote. But, when my car was brought to me, despite the attendant wearing gloves and a mask, my steering wheel had a fresh booger on it. Gross. So, not a horrible visit, but not what I’m used to. More