Planet Nissan - Service Center

Poor customer service. We had to wait outside of the waiting area for 2 hours and 30 minutes, and nobody offered us a chair to sit on, or a bottle of water to drink. Spent. We had to wait outside of the waiting area for 2 hours and 30 minutes, and nobody offered us a chair to sit on, or a bottle of water to drink. Spent. Paid $527.00 for Change oil, Replaced Engine Belt and 15,00 mile service. More

Jarred and Jose were awesome they helped me understand what was going on with my car and took me through the process in a very friendly manner , I have been doing my maintenance service with Jarred becau what was going on with my car and took me through the process in a very friendly manner , I have been doing my maintenance service with Jarred because he takes the time to explain all the important details and gives advices of the things that my car needs More

Heath is awesome, professional, and a friend. Thanks for Heath is awesome, professional, and a friend. Thanks for always providing the ultimate service experience. Once you purchase a Nissan you become pa Heath is awesome, professional, and a friend. Thanks for always providing the ultimate service experience. Once you purchase a Nissan you become part family forever More

Awesome service fast and reliable need to bring it back for a recall soon Hoping To do a trade in Once this is all over for a recall soon Hoping To do a trade in Once this is all over More

Even with social distancing, staff was friendly an upbeat. The lot Porter was very nice. I didn't get his name but he was there at about 11:30am. Zach came out checked me in remotely and sent me valua upbeat. The lot Porter was very nice. I didn't get his name but he was there at about 11:30am. Zach came out checked me in remotely and sent me valuable information about other service I would need. More

Poor service As soon as I walked in they was not friendly. I was on time for my oil change it took over 2 hours to complete. I asked them to wash my car they did n As soon as I walked in they was not friendly. I was on time for my oil change it took over 2 hours to complete. I asked them to wash my car they did not even do that. I will not be coming back to this location ! More

The people at this dealership are always 100% kind and respectful. I have never been less than 100% satisfied with my treatment and care there. respectful. I have never been less than 100% satisfied with my treatment and care there. More

Outstanding service The dealer ship is very convenience and has a wonderful atmosphere! I enjoy receiving service at Planet Nissan. Mr. Curlee is the best of the best for The dealer ship is very convenience and has a wonderful atmosphere! I enjoy receiving service at Planet Nissan. Mr. Curlee is the best of the best for this reason, I always seek his help. More

Have Always Been Pleased I was met right away when I pulled into the Service bay. Within a few minutes, I received a text telling me that if I had any questions, to feel free I was met right away when I pulled into the Service bay. Within a few minutes, I received a text telling me that if I had any questions, to feel free to contact Ken. In addition to my oil change, I asked to have a problem checked. When the oil change was almost completed, Ken came out to explain the problem and the cost and wanted to know if I wanted to have it corrected. Although I had an appointment for the service, the time to take care of everything was a little longer than I expected since I was waiting. I appreciated the update midway through the service. As usual, I always appreciate that my car is washed with my service! More

My engine light is still on will have to wait until the shop opens again. Not happy you replaced the exhaust manifold. Per our mechanic he states the scope states it is my C02 and since they changed out th shop opens again. Not happy you replaced the exhaust manifold. Per our mechanic he states the scope states it is my C02 and since they changed out the entire exhaust manifold they also needed to chg the C02. For a person who has purchased 3 truck/ cars at your dealership NOT HAPPY More