Planet Nissan - Service Center

Everyone in the service department is always so pleasant and answers all my questions.Dealership always spotless and clean.Never a long wait for oil changes. and answers all my questions.Dealership always spotless and clean.Never a long wait for oil changes. More

Great! Always efficient and on time. Great service! I really liked the ipad check in! It made is so easy! Text and email updates were very helpful! Always efficient and on time. Great service! I really liked the ipad check in! It made is so easy! Text and email updates were very helpful! More

2 hours for an oil change is not acceptable, and please fix your online scheduling times... I made my appointment for 5 pm and when I arrived 15 minutes early, they tell me that the last oil change was to fix your online scheduling times... I made my appointment for 5 pm and when I arrived 15 minutes early, they tell me that the last oil change was to be done at 4pm because everyone needed to go home... More

Always easy to get in and out. With or without an appointment. Staff is always very very friendly and they always take really good care of my car appointment. Staff is always very very friendly and they always take really good care of my car More

Routine Service and a New Battery I received a post card from Nissan indicating I might be due for a new battery. I took my 2015 Nissan Rogue to Planet Nissan for service and was told I received a post card from Nissan indicating I might be due for a new battery. I took my 2015 Nissan Rogue to Planet Nissan for service and was told they would test the battery to determine if it was necessary to replace it. Because the battery was starting to leak acid, I agreed to have it replaced. I am very pleased with the attention to detail and the appropriate pricing for this service. More

The Service advisor Tony was awesome and very helpful! He’s always pleasant whenever I come in and willing to help and give advice to customers! He’s always pleasant whenever I come in and willing to help and give advice to customers! More

The only reason I listed 4 stars is because I got bumper to bumper coverage when I purchased my car at this location. It didn't show correctly once arriving I was displeased because I also needed a realign to bumper coverage when I purchased my car at this location. It didn't show correctly once arriving I was displeased because I also needed a realignment. Tim told me that it wouldn't be covered regardless of the bumper to bumper coverage. When I had the same coverage with Chevrolet it literally covered bumper to bumper. I expected it to be the same with Nissan. I feel like it was a total waste to buy the higher plan if it wasn't truly bumper to bumper. I understand it's not Tim's fault so I still have him a good rating. I also listed Benjamin the man who cleaned and brought me my car for his friendly service. More

I had the 15000 mile maintenance and I thought Zack said they where going to rotate the tires and I did not see that on my recey they where going to rotate the tires and I did not see that on my recey More

Everytime I go to Planet Nissan, I always get excellent service especially from Ken. He always takes his time to let you know when your vehicle is almost done. Excellent customer service skills! service especially from Ken. He always takes his time to let you know when your vehicle is almost done. Excellent customer service skills! More

Excellent service especially micah and mr ray parker they serve me very good they help me a lot i highly recomended them to my friends and family serve me very good they help me a lot i highly recomended them to my friends and family More