3,446 Reviews of Planet Nissan - Service Center
My car had to be tolled because I was never given a lock wrench for my tire during the sale. The car arrived at Nissan around 8 am. I call at least 10 times trying to get a update with no return call. After wrench for my tire during the sale. The car arrived at Nissan around 8 am. I call at least 10 times trying to get a update with no return call. After reaching out to my Salesman I received a quote around 3 o’clock by text. I called to speak with Tim about the quote and I was sent to voicemail. I signed the quote and called Davit back to find out when I can pick up the car. My salesman told me to pick the car up around 4:30pm. Worse customer service ever. A simple tire replacement should never take over 8 hours to handle. Not to mention the bill was more than the quote and I had to show Tim the quote before he made adjustments to the bill. More
Jarred was great! Super helpful and making an appointment online made everything easy. Jarred surpassed the time expectations he provided when I checked in and my oil change was very quick. Thank you! online made everything easy. Jarred surpassed the time expectations he provided when I checked in and my oil change was very quick. Thank you! More
service appointment oil change IN FOR ROUTINE OIL CHANGE SERVICE. IT WAS ACCOMPLISHED EXCELLENTLY, HOWEVER, THEY FOUND A LEAK IN THE BATTERY AND REPLACED IT, WHICH WAS COVERED BY T IN FOR ROUTINE OIL CHANGE SERVICE. IT WAS ACCOMPLISHED EXCELLENTLY, HOWEVER, THEY FOUND A LEAK IN THE BATTERY AND REPLACED IT, WHICH WAS COVERED BY THE WARRANTY. FINDING THIS POTENTIAL BIG PROBLEM WAS HUGE. A FANTASTIC AND SUPERIOR JOB BY THE SERVICE DEPT!!!!!!! More
60k mile service Jarrod was very helpful and only charged me for what I actually needed. He customized the service plan based on what was needed. Best service so far! Jarrod was very helpful and only charged me for what I actually needed. He customized the service plan based on what was needed. Best service so far! More
Amazing! I am so glad i bought my truck here all thru the years its always great service Heath Marquardt is an awesome person and a great service advisor he al I am so glad i bought my truck here all thru the years its always great service Heath Marquardt is an awesome person and a great service advisor he always goes the extra mile and i appreciate it always!! More
oil change No review. My service person Tim Curlee, always offers good service. He is always very polite. People are very polite and courteous. Sometimes early m No review. My service person Tim Curlee, always offers good service. He is always very polite. People are very polite and courteous. Sometimes early morning can find some of us grumpy, but I know how to diffuse grumpy, All and all, very helpful when I need help with anything, Good service group. More
Excellent service as always! I can't thank Jarred enough for helping us out so much! He has always been so helpful and always able to help me right away! I can't thank Jarred enough for helping us out so much! He has always been so helpful and always able to help me right away! More
Service appointment t My service advisor was very professional and helpful once again. He reviewed the service process with me. He asked me if I will be dropping off the ve My service advisor was very professional and helpful once again. He reviewed the service process with me. He asked me if I will be dropping off the vehicle or waiting? I dropped off and received a timely notification when service completed. More
Great Service & customer service They have great customer service. I've been going to them for 3 years now & never had a problem with anyone in there. They are all great. They have great customer service. I've been going to them for 3 years now & never had a problem with anyone in there. They are all great. More
Great customer service I always have my Altima arrived at Planet Nissan, Jarred is an excellent service advisor who is courteous, honest, and delivers my car on time. Reason I always have my Altima arrived at Planet Nissan, Jarred is an excellent service advisor who is courteous, honest, and delivers my car on time. Reasonable pricing, no hassles. More