Planet Nissan - Service Center

No problems I've been taking my car for years to this service center and I've had nothing but great experience. My service representative kept me informed about w I've been taking my car for years to this service center and I've had nothing but great experience. My service representative kept me informed about what was going on with my car and even going so far to show me what part was needed to be replaced. I really appreciate how he explains what's going on with my car in a way that I can understand. More

Oil change Zachary was great and I only want to work with him when I come and do service on my vehicle. Thank you. Best service advisor at planet Nissan. Zachary was great and I only want to work with him when I come and do service on my vehicle. Thank you. Best service advisor at planet Nissan. More

Great service by Zach Zach was the best adviser I have dealt with since purchasing two Nissans from Planet. He was waiting for me in the drive up when I got there. Got my Zach was the best adviser I have dealt with since purchasing two Nissans from Planet. He was waiting for me in the drive up when I got there. Got my car processed in a few minutes. recommended an additional service I needed and confirmed my cell number to let me know when the car was ready. The service was completed much faster than normal, about an hour. Instead of texting me Zach came and found me at a table on the sales floor. Zach was again outside at the drive up when I brought my key to retrieve my vehicle and got it to me promptly. The service I received today was a 10! More

Excellent Ken is super helpful! He goes beyond by providing great customer service. I will definitely be going back for car care! Great work Nissan team! Ken is super helpful! He goes beyond by providing great customer service. I will definitely be going back for car care! Great work Nissan team! More

Dead Battery My car wouldn't start then it eventually turned over after I waited a while. I didn't want to risk it so brought it in and Jose Rosales knew I was in My car wouldn't start then it eventually turned over after I waited a while. I didn't want to risk it so brought it in and Jose Rosales knew I was in a rush as I had to be at work for an important meeting. He did such a wonderful job, got me in and out, I ended up needing a new battery and made it to my meeting in time. More

Service I will be requesting a refund I received the litigation notice concerning transmissions issues that were faulty n the warranty initially refused the r I will be requesting a refund I received the litigation notice concerning transmissions issues that were faulty n the warranty initially refused the repair. This is 100% leadership not the service representative who went out of his way to help. More

Service Came in for an oil change found out that I needed a right front wheel bearing service was done in just a couple of hours great job Came in for an oil change found out that I needed a right front wheel bearing service was done in just a couple of hours great job More

Excellent service The service adviser (Tim Curlee) did an excellent job pointing what has to be done in my car. Wishes more like him in your dealership. The service adviser (Tim Curlee) did an excellent job pointing what has to be done in my car. Wishes more like him in your dealership. More

Oil change and brake check Service advisor Jerrod was professional and friendly. He answered all iour questions. This is not my first time coming to planet nissan. It's always a Service advisor Jerrod was professional and friendly. He answered all iour questions. This is not my first time coming to planet nissan. It's always a positive experience. all the stafff is friendly and easy to communicate with Both of the courtesy drivers friendly, professional and easy to talk with. More

Electronic customer service? I think it is a shame that technology has taken the place of personal contact stating what needs repaired. No phone # to call. A text message can not I think it is a shame that technology has taken the place of personal contact stating what needs repaired. No phone # to call. A text message can not answer questions that I might have had. Picture was helpful, however, a person to talk to about the picture would have been nice. Zach was very professional when I dropped off the car but he was the only person I spoke to, less than 5 minutes, aside from the person whom I paid when I picked up the vehicle. More