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Platinum Chevrolet
Santa Rosa, CA
747 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 747 reviews
February 13, 2020
Had Appointment at 1 PM came in an hour and 15 minutes later wasn’t even started no text no phone call. Left with car will not be back. later wasn’t even started no text no phone call. Left with car will not be back. More
by BATI911
Verified CustomerEmployees Worked With
Can’t remember, BRANDON BEISECKER
February 13, 2020
Customer service of intact person could use some uplifting Gentleman behind the intact counter was new from the last time I went - No smiling, efficient, lacking in personability - I'll give him another chance Gentleman behind the intact counter was new from the last time I went - No smiling, efficient, lacking in personability - I'll give him another chance since I believe he is new & learning a new job is always a challenge More
by paulahamilton250
Employees Worked With
didn't get his name Not listed
February 12, 2020
Easy Peasy Dropped off the car in the morning for regularly scheduled service and Brandon let me know by text when the car was ready. Picked it up early afterno Dropped off the car in the morning for regularly scheduled service and Brandon let me know by text when the car was ready. Picked it up early afternoon and was on my way. Everything was very smooth and organized at the dealership. I honestly don't think I spent more than 5 minutes in the dealership dropping off and picking up the car. More
by kevin.gushue
Employees Worked With
BRANDON BEISECKER
February 12, 2020
poor service not saves at nite. service people not trained how to understand what the people are asking what they needs to be fix. closing time left me stain in the dark without my c service people not trained how to understand what the people are asking what they needs to be fix. closing time left me stain in the dark without my car. as he drive by me staining in the dark. More
by KANDYKANE0
Employees Worked With
Dean Treat,
February 05, 2020
Excellent service as always I have been a customer of this dealership since it was saturn. I love working with Jenn. Always very friendly and great to work with I have been a customer of this dealership since it was saturn. I love working with Jenn. Always very friendly and great to work with More
by STACIE0
Employees Worked With
JENN PERSALL
January 31, 2020
I choose to take my car to Platinum Chevrolet for service because they are friendly, efficient and timely. I like the clean, comfortable waiting room and bathrooms. Would recommend it to anyone. because they are friendly, efficient and timely. I like the clean, comfortable waiting room and bathrooms. Would recommend it to anyone. More
by SAMBOSAMCO
Employees Worked With
JENN PERSALL
January 30, 2020
Dirt was left on my dash from an air filter. I had asked Dirt was left on my dash from an air filter. I had asked about a couple items which were not followed up on. When taking a car into the dealer you e Dirt was left on my dash from an air filter. I had asked about a couple items which were not followed up on. When taking a car into the dealer you expect the best service. This visit I got the equivalent to joe schmo’s shop down the road. More
by krafftyman
Employees Worked With
Austin
January 28, 2020
Oscar, Jason & Scott gave us EXCELLENT service! They both went above & beyond with us! This is our second vehicle we’ve purchased from Oscar & the Platinum Chevrolet team. We are VERY happy with our vehicle went above & beyond with us! This is our second vehicle we’ve purchased from Oscar & the Platinum Chevrolet team. We are VERY happy with our vehicle & our experience. We will continue to refer our friends & family to you guys! Thank you for ALL of your efforts! Dustin & Rita Polley More
by DUSTINPOLLEY
Employees Worked With
Scott (Finance Dept) 5stars, JASON FARAJI, OSCAR PEREZ
January 27, 2020
Great people. In and out just how we scheduled it. Definitely our go to shop. My 2500 HD has never ran better. Tom Dale is a great mechanic. Definitely our go to shop. My 2500 HD has never ran better. Tom Dale is a great mechanic. More
by dcrobertson76
Employees Worked With
Tom Dale, MARK HOBBINS, TIM HUNT, BRANDON BEISECKER
