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Platinum Chevrolet
Santa Rosa, CA
768 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 768 reviews
February 01, 2019
Check engine light on, brought in for service. Brandon took care got me a ride home and service was done. Truck is running properly and service was prompt. on, brought in for service. Brandon took care got me a ride home and service was done. Truck is running properly and service was prompt. More
by SGTSCHUDEL
Verified CustomerEmployees Worked With
Brandon
January 31, 2019
My great experience on platinum Chevrolet I purchased a chevy suburban in platinum Chevrolet excellent service Oscar Perez the sales man and Jason the Sales Manager. I totally recommend Ask I purchased a chevy suburban in platinum Chevrolet excellent service Oscar Perez the sales man and Jason the Sales Manager. I totally recommend Ask for Oscar when you want a buy your new Chevy. More
by martinmkb
Employees Worked With
Oscar Perez
January 30, 2019
It took almost 2 hours to fix a flat. Great inexpensive service but slow. They were very busy though. Good thing I had iPhone to play games. Customer service man was very nice and profe Great inexpensive service but slow. They were very busy though. Good thing I had iPhone to play games. Customer service man was very nice and professional. More
by BARBBEALSLAWSON
Employees Worked With
David Barnes
January 29, 2019
Work was done within half an hour 8K mile Tire rotation and checkup was done as promised and did not cost anything thanks to chevy service agreement. Done within half an hour. 8K mile Tire rotation and checkup was done as promised and did not cost anything thanks to chevy service agreement. Done within half an hour. More
by Ed
Employees Worked With
David Barnes
January 29, 2019
Excellent Great customer service. It was a very smooth and easy experience. Our salesman, Tony, was awesome. It was my first time getting a new car and I was ve Great customer service. It was a very smooth and easy experience. Our salesman, Tony, was awesome. It was my first time getting a new car and I was very impressed with the helpfulnes of the entire staff. More
by SARAHFIORI
Employees Worked With
Tony, Ken
January 26, 2019
Oscar Pérez Thanks for your time and kindness. It was very nice to be laid with that patience and clarity. All the time shows us interes in that we remain happy w Thanks for your time and kindness. It was very nice to be laid with that patience and clarity. All the time shows us interes in that we remain happy with the purchase More
by miriamlopez1975
Employees Worked With
Seller Oscar Pérez
January 25, 2019
Bolt EV problem We purchased aBolt because of the range. It was only charging to 160 miles so I made an appointment with service. I arrived on time. I told them why We purchased aBolt because of the range. It was only charging to 160 miles so I made an appointment with service. I arrived on time. I told them why I was there. I was told Jeff is the EV expert. Jeff came out. I told him I needed to explain what was happening with charging. The first thing he said was"Look, I don't have much time." To which I responded "But I have an appointment " He said"Oh". This shows familiar to communicate. I continued to try to explain things to Jeff, but he just walked away with no explanation. He never came back. If one of my employees in my small business did that they would be written up. After waiting a long time Jim spoke to me. There was never any explanation about Jeff. Given that Jeff is the EV expert, I would recommend against buying an EV car from Platinum. I don't want to have mine serviced there because I don't ever want to see Jeff again. This is a shame because Scott the salesman was excellent. More
by cainortho
Employees Worked With
There are none
January 25, 2019
30K service on my truck I took in my 2015 GMC Canyon in for a 30K service and the service coordinator did an excellent job in helping me out. I asked that they also change ou I took in my 2015 GMC Canyon in for a 30K service and the service coordinator did an excellent job in helping me out. I asked that they also change out the air cabin filter and that was added to the work order. By noon I received a call from Brandon that my truck was done and ready for pick up. Courteous and knowledgeable staff made my experience great and I will be back for future services on my truck. More
by Mr. A
Employees Worked With
Brandon
January 24, 2019
Suddenly it happened It was something that had to be done quickly and I'm happy it had gone smoothly' plus, the staff and service was great; considerate it an unexpected s It was something that had to be done quickly and I'm happy it had gone smoothly' plus, the staff and service was great; considerate it an unexpected self Christmas present. Thank you everyone. More
by IMAWLAND
Employees Worked With
Akili Holmes, David Barnes
January 24, 2019
My car was done early Brandon is a very helpful and conscientious service advisor. I appreciate his communication. They were able to finish my car earlier than expected. Brandon is a very helpful and conscientious service advisor. I appreciate his communication. They were able to finish my car earlier than expected. I coordinated with the parts department prior to coming in to have the part installed. It all worked out perfectly. More
by karakey
Employees Worked With
Brandon - Service counter
