Platinum Chevrolet - Service Center

Courteous, helpful, knowledgeable. Customer Service Rep Brandon is excellent, knowledgable, great customer service. He took his time to assess the issue, provided education and worked t Customer Service Rep Brandon is excellent, knowledgable, great customer service. He took his time to assess the issue, provided education and worked to resolve it. More

Thorough, professional, on time The folks here are pleasant and helpful. The video survey of my car by the serviceman gave me confidence in his work. I was informed of an unexpected The folks here are pleasant and helpful. The video survey of my car by the serviceman gave me confidence in his work. I was informed of an unexpected issue, it was communicated to me, and was addressed the same day. Text messages kept me up to date on the status. I am comfortable knowing my truck is thoroughly checked out, properly serviced, and ready for the road. I might pay a little more at the dealer but I feel that it is worth having the service done by professionals that know my truck. More

Painless and jovial interaction Professional and complete Brandon was attentive to my issue, believed me when I explained it and was professional and helpful in solving my problem - It was a pleasure to work Brandon was attentive to my issue, believed me when I explained it and was professional and helpful in solving my problem - It was a pleasure to work with him More

Overall satisfied The only complaint that I have is that the papers and plastic they use to protect my cars interior was left strewn about in my car. I wish they would The only complaint that I have is that the papers and plastic they use to protect my cars interior was left strewn about in my car. I wish they would have a car wash as part of the oil change. More

Platinum Chevrolet Service Rocks The employees are very responsive and friendly. I made an appointment and my repair was completed on time and correct the first time! My vehicle w The employees are very responsive and friendly. I made an appointment and my repair was completed on time and correct the first time! My vehicle was washed and ready for me when I arrived to pick it up! More

Great service Jenn is always great to work with. She is always responsive and very accommodating. Service is top quality and quick. I come from Petaluma for there s Jenn is always great to work with. She is always responsive and very accommodating. Service is top quality and quick. I come from Petaluma for there service. More

In & out oil change Did you know that platinum Chevrolet service department opens at 7 AM? I was able to get my oil change first thing in the morning before I really had Did you know that platinum Chevrolet service department opens at 7 AM? I was able to get my oil change first thing in the morning before I really had to start my day. I was in and out in about an hour. Very friendly staff, great customer service. I will keep coming back! More

Great service The were very helpful answered all of my questions. They did not pressure me into unneeded services. I would take my truck back to them every time. The were very helpful answered all of my questions. They did not pressure me into unneeded services. I would take my truck back to them every time. More

Brandon is awesome! Brandon answers all of my questions and explains things thoroughly. He keeps me up to date on the status of my car. I totally trust him. Brandon answers all of my questions and explains things thoroughly. He keeps me up to date on the status of my car. I totally trust him. More

Exceptional customer service from Brandon. Brandon provided us with exceptional customer service! Very friendly, efficient and professional. We were absolutely impressed with him. We would defi Brandon provided us with exceptional customer service! Very friendly, efficient and professional. We were absolutely impressed with him. We would definitely recommend your service center. GREAT JOB!! More