Platinum Chevrolet - Service Center

Calli was thorough, helpful, and friendly. Excellent. Noted some needed service that I had overlooked. Excellent. Noted some needed service that I had overlooked. More

The worst experience I've ever had at a dealership service department brand new truck with a coolant light and the mechanic didn't even run diagnostics so of course failed to fix the issue when I had service department brand new truck with a coolant light and the mechanic didn't even run diagnostics so of course failed to fix the issue when I had to return I was charged another deductible under my warranty then ran diagnostics found out what was wrong took 2 days to change a sensor in my coolant reservoir never called me to tell me my truck was finished call multiple times to find out no one would answer the phone finally drove into the dealership saw my truck in the parking lot surprise it had been done the engine was called was lied to again and said they just finished a test drive worst dealership I've ever dealt with More

For the most part service is always good. However, this is the second time that the tire pressure sensors were not reset. Nothing else to note is the second time that the tire pressure sensors were not reset. Nothing else to note More

Great folks, good service! My recent experience with Platinum has been stellar! Brandon is conscientious, a problem solver, truly concerned about my concerns and needs, and is My recent experience with Platinum has been stellar! Brandon is conscientious, a problem solver, truly concerned about my concerns and needs, and is a man of his word. What a great combination for customers. Jenn is always pleasant and competent - offered to loan me a jacket when I mentioned the waiting room was cold - makes me feel like a valued client not just another number - sweet! They stay on schedule and take care of issues.. Oh ,so many reasons why I make this my garage! More

They caught a warranty issue and fixed it! First they asked if I had the time to wait and then they went to work and it was done in less than an hour! asked if I had the time to wait and then they went to work and it was done in less than an hour! More

I always enjoy visiting Platinum Chevrolet service department. Welcoming friendly faces that make both my husband and I feel like part of the Platinum family. department. Welcoming friendly faces that make both my husband and I feel like part of the Platinum family. More

The customer service is fantastic in all areas of the service center. They have the knowledge to address any concerns you have about your car. Everyone there is helpful and friendly. service center. They have the knowledge to address any concerns you have about your car. Everyone there is helpful and friendly. More

Great service provided by the Service advisor Daniel ( not listed below) He got my vehicle out the same day and I appreciate him thank you. not listed below) He got my vehicle out the same day and I appreciate him thank you. More

Jim is the best thing to happen to the service department! He’s definitely the reason we’ll always be purchasing from Platinum Chevy. He makes every appointment run smooth. department! He’s definitely the reason we’ll always be purchasing from Platinum Chevy. He makes every appointment run smooth. More