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165 Reviews of Platinum Chevrolet - Service Center
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February 12, 2020
Easy Peasy Dropped off the car in the morning for regularly scheduled service and Brandon let me know by text when the car was ready. Picked it up early afterno Dropped off the car in the morning for regularly scheduled service and Brandon let me know by text when the car was ready. Picked it up early afternoon and was on my way. Everything was very smooth and organized at the dealership. I honestly don't think I spent more than 5 minutes in the dealership dropping off and picking up the car. More
by kevin.gushue
Verified CustomerEmployees Worked With
BRANDON BEISECKER
February 11, 2020
poor service not saves at nite. service people not trained how to understand what the people are asking what they needs to be fix. closing time left me stain in the dark without my c service people not trained how to understand what the people are asking what they needs to be fix. closing time left me stain in the dark without my car. as he drive by me staining in the dark. More
by KANDYKANE0
Employees Worked With
Dean Treat,
February 04, 2020
Excellent service as always I have been a customer of this dealership since it was saturn. I love working with Jenn. Always very friendly and great to work with I have been a customer of this dealership since it was saturn. I love working with Jenn. Always very friendly and great to work with More
by STACIE0
Employees Worked With
JENN PERSALL
January 31, 2020
I choose to take my car to Platinum Chevrolet for service because they are friendly, efficient and timely. I like the clean, comfortable waiting room and bathrooms. Would recommend it to anyone. because they are friendly, efficient and timely. I like the clean, comfortable waiting room and bathrooms. Would recommend it to anyone. More
by SAMBOSAMCO
Employees Worked With
JENN PERSALL
January 30, 2020
Dirt was left on my dash from an air filter. I had asked Dirt was left on my dash from an air filter. I had asked about a couple items which were not followed up on. When taking a car into the dealer you e Dirt was left on my dash from an air filter. I had asked about a couple items which were not followed up on. When taking a car into the dealer you expect the best service. This visit I got the equivalent to joe schmo’s shop down the road. More
by krafftyman
Employees Worked With
Austin
January 27, 2020
Great people. In and out just how we scheduled it. Definitely our go to shop. My 2500 HD has never ran better. Tom Dale is a great mechanic. Definitely our go to shop. My 2500 HD has never ran better. Tom Dale is a great mechanic. More
by dcrobertson76
Employees Worked With
Tom Dale, MARK HOBBINS, TIM HUNT, BRANDON BEISECKER
January 22, 2020
Towed with a flat tire First, I was very unhappy that the Onstar tow service that I pay for insisted on taking me to the dealer - far away - rather than a very close tire sh First, I was very unhappy that the Onstar tow service that I pay for insisted on taking me to the dealer - far away - rather than a very close tire shop that would have saved me more than $100. But once I got to the dealer, they were very helpful. Austin helped me and was great. They changed my tire pretty quickly and provided Lyft service to go out to lunch while I waited. More
by MARTYR0
Employees Worked With
Austin
January 14, 2020
Will be back for the next service for my Camaro for sure! My car was ready in less then 1hr!! I also found 2 sick shirts for only $10 ea. 👍 My car was ready in less then 1hr!! I also found 2 sick shirts for only $10 ea. 👍 More
by GARCIAMINA
Employees Worked With
Don’t remember his name but, he was very friendly and professional!
January 10, 2020
Delays. No communication 9:30 appointment for a simple tire rotation/check service. Was told the car wouldn't be ready until 1! Why the appointment? Was told I'd get a call 9:30 appointment for a simple tire rotation/check service. Was told the car wouldn't be ready until 1! Why the appointment? Was told I'd get a call by 12 for an update. No call. After several calls in, I learned car won't be ready until 4. Took several calls in to get the authorization for the Lyft ride to pick up. Messed up plans for the day. No car wash. Disappointing. More
by mgjanus
Employees Worked With
Austin
December 30, 2019
Merry Xmas Daniel took great care of us, we knew what the cost was up front and were so surprised when we picked up the car it was all under warranty... Daniel took great care of us, we knew what the cost was up front and were so surprised when we picked up the car it was all under warranty... More
by L.VANHALL
Employees Worked With
Daniel Gentry
