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Platinum Chevrolet - Service Center

Santa Rosa, CA

4.4
180 Reviews

180 Reviews of Platinum Chevrolet - Service Center

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February 24, 2020

Showed up for apointment and no one too eager to acknowlge you to see if you have been or need help Poor comunication they could have and should have me called about changing the air filter and cabi More

by CHRJACQU31
Recommend Dealer
No
Employees Worked With
David Barnes, SCOTT DANIELS, OSCAR PEREZ, JIM HASAPIS, JENN PERSALL, JOHN COX, BRANDON BEISECKER, MARY GAIL BAKER
February 21, 2020

courteous employees timely service I have always been happy with Platinum Chevrolet's service and professionalism. this is the second vehicle i have gotten from Platinum and I have alw More

by cj1w2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON BEISECKER
February 14, 2020

They were great. Helpful to get the video with the walkthrough of my car. I learned A lot. Was not too expensive and the customer service was lovely. Cashier was especially nice even at the end of her More

by susanmather
Recommend Dealer
Yes
Employees Worked With
I dont remember their names sorry
February 13, 2020

Had Appointment at 1 PM came in an hour and 15 minutes later wasn’t even started no text no phone call. Left with car will not be back. More

by BATI911
Recommend Dealer
No
Employees Worked With
Can’t remember, BRANDON BEISECKER
February 13, 2020

Customer service of intact person could use some uplifting Gentleman behind the intact counter was new from the last time I went - No smiling, efficient, lacking in personability - I'll give him another chance More

by paulahamilton250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didn't get his name Not listed
February 12, 2020

Easy Peasy Dropped off the car in the morning for regularly scheduled service and Brandon let me know by text when the car was ready. Picked it up early afterno More

by kevin.gushue
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
BRANDON BEISECKER
February 11, 2020

poor service not saves at nite. service people not trained how to understand what the people are asking what they needs to be fix. closing time left me stain in the dark without my c More

by KANDYKANE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dean Treat,
February 04, 2020

Excellent service as always I have been a customer of this dealership since it was saturn. I love working with Jenn. Always very friendly and great to work with More

by STACIE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENN PERSALL
January 31, 2020

I choose to take my car to Platinum Chevrolet for service because they are friendly, efficient and timely. I like the clean, comfortable waiting room and bathrooms. Would recommend it to anyone. More

by SAMBOSAMCO
Recommend Dealer
Yes
Employees Worked With
JENN PERSALL
January 30, 2020

Dirt was left on my dash from an air filter. I had asked Dirt was left on my dash from an air filter. I had asked about a couple items which were not followed up on. When taking a car into the dealer you e More

by krafftyman
Recommend Dealer
No
Employees Worked With
Austin
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