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165 Reviews of Platinum Chevrolet - Service Center
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November 23, 2019
Oil Change weird sound under the hood I, the owner of the Chevy Tahoe, Arianna Screen, brought my vehicle in due to a weird sound under the hood. Irie took the time to listen and point ou I, the owner of the Chevy Tahoe, Arianna Screen, brought my vehicle in due to a weird sound under the hood. Irie took the time to listen and point out possible reasons for the sound. I then got my first oil change. Took a bit longer than they said. But not too muchuxh longer. More
by moorearianna
Verified CustomerEmployees Worked With
The person I talked to is not listed
October 25, 2019
Awful Worst place I have ever been. Bought my truck from them, then brought it in for an oil change and everything was working fine. When I got it back the Worst place I have ever been. Bought my truck from them, then brought it in for an oil change and everything was working fine. When I got it back the tire monitor service light came on and wouldn't go off. Brought it in 2 more times trying to fix it and after 3 hours off sitting they told me it would be 300 dollars to fix something that was working when I got here. Never again will i do business with this place and I will never bring another car here. So over 300 bucks they just lost a customer and I will tell everyone I know never to come here. More
by tamauch1551
Employees Worked With
JOHN COX
October 25, 2019
Excellent service Great staff, very engaging,, on time service appointment , excellent service to me and my car! We’ve had the Bolt for one year, it’s still in perfect Great staff, very engaging,, on time service appointment , excellent service to me and my car! We’ve had the Bolt for one year, it’s still in perfect condition. More
by Amara & Don
Employees Worked With
KEN GOOLER, DEAN TREAT
October 24, 2019
Friendly efficient automotive service Good explanation of automotive service that was to be performed and review of the results/findings. Comfortable environment/waiting room. Service comp Good explanation of automotive service that was to be performed and review of the results/findings. Comfortable environment/waiting room. Service completed within estimated time range. More
by Carol Hasenick
Employees Worked With
BRANDON BEISECKER
October 18, 2019
found the problem with the nav system nav system was not working, found the problem in 1 day. Had to order parts, fixed the issue in 5 days. Delay was caused by UAW strike. nav system was not working, found the problem in 1 day. Had to order parts, fixed the issue in 5 days. Delay was caused by UAW strike. More
by JDERR
Employees Worked With
Cris bagnall
October 14, 2019
Courteous, helpful, knowledgeable. Customer Service Rep Brandon is excellent, knowledgable, great customer service. He took his time to assess the issue, provided education and worked t Customer Service Rep Brandon is excellent, knowledgable, great customer service. He took his time to assess the issue, provided education and worked to resolve it. More
by KVINCE1060
Employees Worked With
BRANDON BEISECKER
October 11, 2019
Thorough, professional, on time The folks here are pleasant and helpful. The video survey of my car by the serviceman gave me confidence in his work. I was informed of an unexpected The folks here are pleasant and helpful. The video survey of my car by the serviceman gave me confidence in his work. I was informed of an unexpected issue, it was communicated to me, and was addressed the same day. Text messages kept me up to date on the status. I am comfortable knowing my truck is thoroughly checked out, properly serviced, and ready for the road. I might pay a little more at the dealer but I feel that it is worth having the service done by professionals that know my truck. More
by DANSTUERMER
Employees Worked With
JOHN COX
October 10, 2019
Painless and jovial interaction Professional and complete Brandon was attentive to my issue, believed me when I explained it and was professional and helpful in solving my problem - It was a pleasure to work Brandon was attentive to my issue, believed me when I explained it and was professional and helpful in solving my problem - It was a pleasure to work with him More
by paulahamilton250
Employees Worked With
BRANDON BEISECKER
October 02, 2019
Overall satisfied The only complaint that I have is that the papers and plastic they use to protect my cars interior was left strewn about in my car. I wish they would The only complaint that I have is that the papers and plastic they use to protect my cars interior was left strewn about in my car. I wish they would have a car wash as part of the oil change. More
by mamajulups
Employees Worked With
JOHN COX
September 19, 2019
Platinum Chevrolet Service Rocks The employees are very responsive and friendly. I made an appointment and my repair was completed on time and correct the first time! My vehicle w The employees are very responsive and friendly. I made an appointment and my repair was completed on time and correct the first time! My vehicle was washed and ready for me when I arrived to pick it up! More
by PENELOPE.BARNES76
Employees Worked With
JIM HASAPIS, JENN PERSALL
