Platinum Ford

Anthony is amazing! Service is great. The service department is great,especially Anthony who works where I live. I informed him that I had a family emergency out of state and that I had to The service department is great,especially Anthony who works where I live. I informed him that I had a family emergency out of state and that I had to leave in a couple of days. It was time for my subaru to have an oil change and tires rotated and didn't know if I would have time to wait at the service dealer since I had so much to take care of before I left . I had to go to work and Anthony,without hesitating, asked me when was my break and that he would go to my job,meet me outside to pick up keys to my car and take it to get serviced and that he would return my car on my lunch break. That is exactly what he did and it sure took a load off my mind so I could concentrate on other things.GREAT JOB AND GREAT SERVICE. More

Great Ford service Mike took my service order and assured me that he would get my problem resolved. He called my back with an update and my truck was ready when promise Mike took my service order and assured me that he would get my problem resolved. He called my back with an update and my truck was ready when promised. The problem was fixed and I will return for future service needs. More

2 vehicles presented for Recall Work Recall work on 1st vehicle (Dodge RAM 1500) was satisfactorily completed. However the work completed on the 2nd vehicle (Dodge Journey) wasn't complet Recall work on 1st vehicle (Dodge RAM 1500) was satisfactorily completed. However the work completed on the 2nd vehicle (Dodge Journey) wasn't completed as requested. I informed the service advisor that the Engine Beauty Cover was in the back of the vehicle; since I was advised to remove it. I don't see an addition bolt or bracket attached to the engine that would hold the cover on. I wasn't told the cover was missing when I picked the vehicle up. Which makes me wonder if the recall work on the cover and brake line was completed. In addition to the Recall work; I informed the service advisor that the Journey was due for an Oil Change. The oil change wasn't completed as requested. I am going to have to return to have the oil change done. I live in excess of 40 miles from the dealership. For those reasons; I'm dissatisfied with the work done on the Dodge Journey. More

My experience Customer service was excellent, when you entered you are greeted promptly and Anthony was very professional and helpful in meeting my need. Great exp Customer service was excellent, when you entered you are greeted promptly and Anthony was very professional and helpful in meeting my need. Great experience as always. More

Initial Scheduled Service As a 1st time Subaru owner I am so pleased with the Randall Noe customer care. Greeted by Brooke A. who took my information and settled me in waiting As a 1st time Subaru owner I am so pleased with the Randall Noe customer care. Greeted by Brooke A. who took my information and settled me in waiting area. The experience completed by Alex H. returning my keys and seeing me safely on my way. Thank you Randall Noe Service Department. More

well pleased with service. Our service manager Mike was great. He was courteous, Knowledgeable and friendly. I highly recommend Randell Noe. Brougt my car in for a recall and i Our service manager Mike was great. He was courteous, Knowledgeable and friendly. I highly recommend Randell Noe. Brougt my car in for a recall and it was fixed in a timely matter. More

Bad start with a good ending. The night before my wife and I were up all night looking for a truck online. We found a single cab 2007 f150 for 5500. We knew that is a deal we had t The night before my wife and I were up all night looking for a truck online. We found a single cab 2007 f150 for 5500. We knew that is a deal we had to seize it. We get there and they said its a error and would sell to me at that prize so they negotiated a reasonable offer that they said is the bottom line. My wife is the only resoan I said yes to the offer. More

Lies on lies I had orgininally taken my car for a transmission issue, and the consultant (Anthony) kept telling me" I'll have it done today or next week or in a co I had orgininally taken my car for a transmission issue, and the consultant (Anthony) kept telling me" I'll have it done today or next week or in a couple of days" and never did have it done, I drove up to the dealership to check the car out and they had it abandoned in the back. They ended up changing my entire computer system and I still have the thought that my transmission is NOT a new transmission like they said they would put into the car. They don't have loaner cars either. In the end, it took them about a month to get change a transmission. The tech who worked on my car left my car filthy. Wrappers inside, towels in my center console, and a smell that won't leave. I don't recommend taking your car to this dealership to have work done to your car. More