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Platinum Ford

Terrell, TX

2.6
257 Reviews

85 Spur 557

Terrell, TX

75160

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Showing 257 reviews

November 18, 2015

NEW CAR MAX IS AMAZING! HE TOLD ME EVERYTHING UP FRONT DIDN'T SUGARC COAT ANYTHING. HE AND BEN GOT ME IN THE CAR THAT I WANTED, WITH THE PAYMENTS THAT WORKED More

by JUST ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MAX, AND BEN IN FINANCE
Nov 18, 2015 -

Platinum Ford responded

Congratulations on your new vehicle. Thank you for sharing your Randall Noe Ford experience on DealerRater. Please let Max Langston and Ben know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great week.

November 17, 2015

Excellent service! Diagnosed and fixed the problem same day, service department had the parts in stock so there was no waiting. Mike in service was very helpful and frie More

by CWKERR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 18, 2015 -

Platinum Ford responded

Thank you for sharing your service experience with Michael and our Randall Noe Ford service team. Please let us know anytime that we may be of service to you. We appreciate you and we enjoy taking care of your vehicle. Have a great week!

November 17, 2015

Good service The service was prompt. They had mytruck ready as promised. Good customer service. I would recommend this dealership although I cme here for conven More

by BRENDARNALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 18, 2015 -

Platinum Ford responded

Thank you for recognizing our team's commitment to service excellence on DealerRater. Please let Mike know anytime we may be of further service to you. We appreciate your business and recommendation. Have a great week.

November 16, 2015

Great Service I've worked with Randall Noe service before and they have always been professional and courteous. This was a routine 6K checkup for my Subaru and DC i More

by SCATTER12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DC
Nov 16, 2015 -

Platinum Ford responded

Thank you for entrusting your Subaru Crosstrek to us for your service needs. We appreciate your business and recommendation. Please let DC know anytime that we may be of further service to you. Have a great week.

November 16, 2015

Jeep coolant flush Had Anthony have the techs do a coolant flush on the 2007 Jeep Commander. In doing the work, they found other items that would fail in the future. I More

by CORY_HINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Biddle
Nov 18, 2015 -

Platinum Ford responded

Cory, thank you for entrusting your Jeep Commander to us for your service needs. We appreciate your business and recommendation. Please let Anthony Biddle know anytime that we may of additional service to you. Thank you and have a great week.

October 30, 2012

They gave me a price and trade in over the phone and once I arrived at the dealership it was as if I hadn't talked to anyone. Had to do the same old BS with a salesman. Treated me like a was a dumb***. I More

by Baddogbb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bailey, Colt, Tim Bell, Colt Carlson
Nov 30, 2015 -

Platinum Ford responded

Dear Sir, I apologize for not replying sooner. Please let me know if your issue with the refunding your credit card was not resolved. Also we try our best to not have the "same old xx with sales" and I will personally speak with Bailey, Colt and Tim about your experience. If there is anything else that you may need or have questions, please contact me directly at 214-675-4860. Best regards, Trey Troxel Randall Noe Auto Group 214-675-4860

June 28, 2012

I was very pleased with the overall performance of all the people I dealt with during the purchase of my new F-150. Very professional and knowledgeable people. thank you very much. Rogelio Gomez More

by Rogelio C. Gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Davis
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