Platinum Ford
Terrell, TX
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Emergency purchase!!! My sons truck was stolen and burnt to the ground had to have a vehicle to get back to New Mexico so he could go to work your employees went over the t My sons truck was stolen and burnt to the ground had to have a vehicle to get back to New Mexico so he could go to work your employees went over the top to help us and get us what we needed. They were very professional to the point and let us know exactly what we needed to do to get what we needed to have I give them all a thumbs up More
Best car buying experience. My drive from Longview to Terrell took longer than the whole purchase process. Kayla, the sales manager I worked with, was extremely helpful and I ne My drive from Longview to Terrell took longer than the whole purchase process. Kayla, the sales manager I worked with, was extremely helpful and I never felt the high pressure sales pitch you get from every other dealer. I would recommend this dealership to anyone looking for their next automobile. They have big city inventory and competitive prices with the feel of a small town business. More
Purchase of 2016 Forester My wife Georgia and I want to thank Shannon Wagoner---Kyla Lowery---Ryan Ruiz and Kevin Mackenzie in Subaru Sales for their superior service and atte My wife Georgia and I want to thank Shannon Wagoner---Kyla Lowery---Ryan Ruiz and Kevin Mackenzie in Subaru Sales for their superior service and attention given us to make this transaction of trade in and purchase stress free. They were totally professional during the entire process. More
Great experience Fast service and friendly employees. Only wish they had a changing table somewhere or at least a bathroom big enough to fit a stroller in to change a Fast service and friendly employees. Only wish they had a changing table somewhere or at least a bathroom big enough to fit a stroller in to change a baby in. More
Excellent service and response to my Subaru Forester inspect I was having my Subaru Forester inspected for the upcoming car registration in January 2016. DC explained the new one sticker inspection/registration I was having my Subaru Forester inspected for the upcoming car registration in January 2016. DC explained the new one sticker inspection/registration process very simply and complete. This helped me understand the new process. The inspection was quick and complete. While I was getting my car inspected, the service department also checked all my fluid levels, filled them where needed and also checked my tire pressures. This was an extra service that I greatly appreciated. More
Excellent Customer Service I came in for oil change and tire rotation. Both only took less than 45 minutes. Randal Noe is far superior to other dealers with maintenance service. I came in for oil change and tire rotation. Both only took less than 45 minutes. Randal Noe is far superior to other dealers with maintenance service. More
LIES, LIES & More LIES!!! Quoted a price on the phone on the car I wanted by sales mgr. who avoided me the entire time I was there and sent a salesman to us that had no idea th Quoted a price on the phone on the car I wanted by sales mgr. who avoided me the entire time I was there and sent a salesman to us that had no idea the car or price I had been quoted by mgr.. When paperwork was done found out the price was 2000.00 over what I was told!! The sales mgr denied quoting me this price on this car and I had written down every detail. He was not willing to negotiate at all, another mgr came to help us finish the deal but had to end up paying the 2000.00 more. She said she would wave the 125.00 doc fee but the finance mgr. would not even do that!! We were there for 6 1/2 hours!!! The finance mgr shuffled papers so fast when it was time to close the deal that he almost took us for another 1200.00 on what he called "Free" oil changes and paint and seat protection!!! They are crooked as heck, the worst car buying experience Ever!!! More
Amazing customer service I don't normally do reviews, but this guys deserve a great review. I will recommend Randal noe to anybody who's looking to buy a new car! We had an am I don't normally do reviews, but this guys deserve a great review. I will recommend Randal noe to anybody who's looking to buy a new car! We had an amazing customer service experience from the moment we walked in! The sales guys never pushed us to buy anything and kept the process very professional. Eric camacho, and Corey Wurmlinger were helping us through the process... And let's not forget about the great Steve Powell from finance also very professional and friendly. You guys Have our business for a long time! Thanks. Roger & Beya Duron More
They seemed to have friendly people. I was at the dealership for a routine oil change and tire rotation. It only took about an hour, possibly a little less. While there, every one was fri I was at the dealership for a routine oil change and tire rotation. It only took about an hour, possibly a little less. While there, every one was friendly. That is not the reason you would take a car to this dealership, but it doesn't hurt to communicate with nice people. It would be nice if they washed and/or vacuumed the car like other places, but that isn't a big deal. More
2004 trailblazer I drove 300+ miles to purchase a 2007 maroon trailblazer however, the vehicle was not ready, dirty and not going to be ready for sometime, I feel lik I drove 300+ miles to purchase a 2007 maroon trailblazer however, the vehicle was not ready, dirty and not going to be ready for sometime, I feel like I was played and ended up settling on a different suv. It is alright but not what I came for. I do not feel much joy More
