Platinum Ford

JOB WELL DONE My 2007 Navigator had a 90000 mile tune up and runs 100%. better now. Other issues were repaired and function just fine. My compressor that keeps my l My 2007 Navigator had a 90000 mile tune up and runs 100%. better now. Other issues were repaired and function just fine. My compressor that keeps my leveler working was replaced and functions like new. This was just 5 days ago. I was advised to watch it if it begins to appear leaking again. My service technician, Mike Woodall advised me daily while the work was being done. He is an asset to The Platinum Team. Iirecommend this service department very highly. Thanks Reuben More

oil change and electrical system check First time here for service. Mike was great. Super nice and informative. having an intermittent battery indicator. Service tested battery and alternat First time here for service. Mike was great. Super nice and informative. having an intermittent battery indicator. Service tested battery and alternator and both were a-ok. The offered to keep the car and continue troubleshooting, but we agreed that since battery and alternator tested ok, just going to wait for it re-occur then bring back. More

Awesome Found the truck I was looking for online. Got to the dealership and Booker Law helped me out from start to finish and made sure that I was taken care Found the truck I was looking for online. Got to the dealership and Booker Law helped me out from start to finish and made sure that I was taken care of. Great experience and will do all my car/truck business in the future at Platinum Ford. More

Go to your hometown Ford for the best deals and nicest staff After visiting several dealerships in the city, I was frustrated with all the “add-ons” and hidden prices. I headed home to Terrell and stopped by Pla After visiting several dealerships in the city, I was frustrated with all the “add-ons” and hidden prices. I headed home to Terrell and stopped by Platinum Ford just to take a look at a couple of cars, not intending to buy. I’d read their online reviews and was impressed with their excellent ratings. Everyone was so nice; straight forward, honest pricing. I found my perfect SUV at a great deal and drove away a happy customer. I absolutely recommend Playinum Ford as a 5 Star dealership. More

Excellent Service Very professional and friendly. I felt like they really cared about me and not just about my business. I will continue to take my vehicles to them. Very professional and friendly. I felt like they really cared about me and not just about my business. I will continue to take my vehicles to them. More

Excellent The sales division is so friendly they will go out their way to give you a good experience. I will let my friends know about this dealer. The sales division is so friendly they will go out their way to give you a good experience. I will let my friends know about this dealer. More

Sales Gary Walker is the sales manager and is a great person to work with he is a man of his word and honest glad to do business with them. Samantha is the Gary Walker is the sales manager and is a great person to work with he is a man of his word and honest glad to do business with them. Samantha is the salesperson I worked with Great person too. Thank you for a great job More

Beyond expectations! Shopping new vehicles is definitely not high on my "favorite things to do" list. Booker L. and Gary W. changed that for me. Both were very forthcom Shopping new vehicles is definitely not high on my "favorite things to do" list. Booker L. and Gary W. changed that for me. Both were very forthcoming with vehicle details and in price negotiation. Many of our conversations were outside of business hours, which speaks highly of their work ethic. Booker knows the importance in treating potential buyers with honesty and respect. When I was in a bind to take delivery of the vehicle, Booker went the extra mile to drive me to the dealership. I have no regrets making the 60 mi. drive to make the purchase. Thank you to the team at Platinum Ford! More

Excellent Customer Service = Satisfied Customer Traveled to Texas in 107 deg. F. weather to pick up a new mini horse and my air conditioning went out. Called five different ford dealerships before Traveled to Texas in 107 deg. F. weather to pick up a new mini horse and my air conditioning went out. Called five different ford dealerships before talking to Platinum Ford. Believe it was Mike I spoke to who not only made room for my vehicle the next morning but also asked if I needed help finding a facility for the mini horse. What a wonderful gesture and excellent customer service and follow-up on my vehicle. It doesn't get better than that. Thank you! More

Completely Satisfied Customer I am completely satisfied with my experience at Platinum Ford on August 1, 2019. The young man that helped me was very polite and courteous, and he s I am completely satisfied with my experience at Platinum Ford on August 1, 2019. The young man that helped me was very polite and courteous, and he seen to all my needs. I also didn't have to wait a long time for the work to be done. More