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Platinum Used Cars

Alpharette, GA

2.3
145 Reviews

6760 Atlanta Highway

Alpharette, GA

30004

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Showing 145 reviews

September 30, 2021

Frank was an awesome sales rep, supportive and no pressure to buy. So far so good with my purchase. Thanks Frank for your help! More

by llove571
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Palino
July 05, 2021

Review for Platinum Used Cars located at 6760 Alpharetta Hwy, Atlanta GA 30004 is the worst dealership I have ever dealt with thus far. I bought a 2014 BMW 428I on June 18, 2021. Before I bought the vehicle More

by kevinp313
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dhaval Patel
Jul 05, 2021 -

kevinp313 responded

You are the worst ever

May 19, 2021

I would give them a zero if I could. We bought a car from them. Sold it the following year and have been trying to get a refund on our warranty for 4 mos. All they have to do is fill out paperwork and More

by Dyan Nill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Bernstein and many others, Dhaval Patel
May 04, 2021

Long story short, our purchase with them went so badly (Trotters lied about the condition of open recalls, they botched the financing and forgot to pay off our trade in vehicle, and 2 days after purchase More

by joshbooth
Customer Service
Recommend Dealer
No
Employees Worked With
David, Trotters, Otis
May 04, 2021

Beware! We had an awful experience with this dealership - to the point that we had to unwind the deal - and even then they haven't fulfilled their end and paid off the financing/canceled the title on the veh More

by bethanyblanco
Recommend Dealer
No
Employees Worked With
David (operations manager aka lead communications ghoster), Otis (finance manager), Trotters (sales)
April 19, 2021

This experience was the worst I've gotten in a long time. The sales "manager" had an attitude and seemed to be rushing me out. More

by 5hark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Malika M
April 19, 2021

Coming from Alabama, I expected Atlanta dealerships to be top tier like displayed online. I was sadly mistaken when dealing with one of the sales reps at Platinum Cars. The young lady had no regards for how More

by 5hark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
M, McClinton, Dhaval Patel
February 14, 2021

Very pleased with the deal I got on my F-150. Salesman Fabian was an excellent salesman. Well mannered, low-keyed, did not rush me for a quick sell. Very pleased. Pleased with Otis in finance as well. More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian, Otis
January 09, 2021

This was a extremely poor experience. After terms of the sale price and trade value were solidified and contracts were signed, I drove a 1.5 hour distance to meet a rep from the dealership in a empty parkin More

by CCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James and Owner
December 03, 2020

This dealership gave me the most Horrible and unprofessional experience ever in my life. They took my money and now won’t answer my calls at all!! Please do not ever buy a car from this place. Da More

by Necole B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David and James, Dhaval Patel