Platinum Volkswagen

TDI emissions recall After many months of waiting for VWofA to finally come up with a fix for my Jetta, this dealership advocated on my behalf to get my car fixed with the After many months of waiting for VWofA to finally come up with a fix for my Jetta, this dealership advocated on my behalf to get my car fixed with the least disruption possible. My car was fixed, inspected and cleaned before being returned to me More

Leasing explained in detail. My salesman really knew his product. Explained every detail of lease, line by line. Answered every question I had. Adam was determined to help me find My salesman really knew his product. Explained every detail of lease, line by line. Answered every question I had. Adam was determined to help me find a car that suited my needs More

John was great and extremely helpful.service w as fsst Service was exceptional. Everyone w a d helpful and knowledge able for my vehicle. Best experience with service dept. And I've been to a few Service was exceptional. Everyone w a d helpful and knowledge able for my vehicle. Best experience with service dept. And I've been to a few More

Even the coffee was excellant! At this point it's like visiting an old friend. John Grossman and the entire staff always do the right thing and the WiFi was working great as well. At this point it's like visiting an old friend. John Grossman and the entire staff always do the right thing and the WiFi was working great as well. Thanks for the coffee mug. More

Professional I give this dealership 5 stars because I had a great experience from the beginning i walked into the store. Kadeem, our salesman, was excellent, he wa I give this dealership 5 stars because I had a great experience from the beginning i walked into the store. Kadeem, our salesman, was excellent, he was able to accomadate what I was looking for and felt comfortable working with him. Jim, who helped us set up with the car was efficient and pleasant. More

Great Experience Great people and service. Quick and hassle free process for trading in and buying a new car. Will strongly recommend this dealership to anyone who wan Great people and service. Quick and hassle free process for trading in and buying a new car. Will strongly recommend this dealership to anyone who wants to buy/lease a VW. More

Excellent car buyer experience I was pleased with the customer service, quality of the car, and price. Kadeem is an excellent sales representative and easy to work with. The best in I was pleased with the customer service, quality of the car, and price. Kadeem is an excellent sales representative and easy to work with. The best interest of the customer was his priority. Jim was great with explaining the “ins and outs” of the car. More

Great Service New Management = Excellent Service Everyone was pleasant from the time of write up to speaking with an Advisor and also when picking up my vehicle 5 New Management = Excellent Service Everyone was pleasant from the time of write up to speaking with an Advisor and also when picking up my vehicle 5 stars ! More

Excellent They are so good I asked if they would service my BMW, too. They did just as good a job, used the right parts and got it done faster and cheaper than They are so good I asked if they would service my BMW, too. They did just as good a job, used the right parts and got it done faster and cheaper than the BMW dealer! Always call Platinum! More

Stay Away from this dealership and Josh Lever Josh Lever the owner provided the worst experience have ever had a dealership. As in other posts i had the same experience Josh Lever is a know it a Josh Lever the owner provided the worst experience have ever had a dealership. As in other posts i had the same experience Josh Lever is a know it all who has no sense of customer service. We were called in to see the wrong car by Josh. We accepted the mistake but josh continued attach and barraged us that the car we wanted and we were ready to pre order was not in stock anywhere. We explain to him the sales man didn't know the features of the car during our last test drive but took that as an attack and proceeded to kick us out of the store for calling the sales man a lair. he also locked the door behind us. I have never..... theres more but ill leave it at that.... The video has drooped jaws of anyone that i show it too. STAY AWAY!!!! More