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Platinum Volkswagen
Hicksville, NY
1,039 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,039 Reviews of Platinum Volkswagen
January 24, 2018
Wonderful team at platinum VW Without a doubt would I recommend Platinum Volkswagen to anyone. You don’t have to stress about your viechle in the wrong hands. Everyone there is hig Without a doubt would I recommend Platinum Volkswagen to anyone. You don’t have to stress about your viechle in the wrong hands. Everyone there is highly experienced and know the answer to any question you could have. I’ve brought my beetle here when I needed a new oil pan, rotors and breaks that other dealerships have skipped over almost ruining my car. Dave, whom I always deal with is wonderful and always makes sure you know what is happening with/to your car and explains in detail. Good job, guys ! More
by SIngenito
Employees Worked With
David Martinez
January 20, 2018
stress free we have a very good sales experience with Platinum VW from start to finish Adam Cevallos was very professional easy going no hard sales , pushing . we have a very good sales experience with Platinum VW from start to finish Adam Cevallos was very professional easy going no hard sales , pushing . Its a very pleasant and quick , stress free buying experience. We would definitely come back to this VW dealership . ***** More
by Fbc2008
Employees Worked With
Adam Cevallos
January 19, 2018
I was very low on oil and in need of inspection unknowns I o I was unaware Of low oli till light came on me grossmsn was do kind to service for me and also noticed my inn spect ion was expired I am so satisfied I was unaware Of low oli till light came on me grossmsn was do kind to service for me and also noticed my inn spect ion was expired I am so satisfied with this dealership More
by Goodmins1
Employees Worked With
John Grossmann
January 11, 2018
Great service The advisor Steve helped me with the diagnosis and it was great overall. Good and professional service. The staff was friendly and the diagnosis was d The advisor Steve helped me with the diagnosis and it was great overall. Good and professional service. The staff was friendly and the diagnosis was done in time and thoroughly explained. More
by Chat2018
Employees Worked With
Steven Fox
January 05, 2018
Toureag 2008 battery change and oil Much too high on labor olus instead of maybe just 1 hour I was called back to say it will take longer. The car also had a recall fir fuel pump issue a Much too high on labor olus instead of maybe just 1 hour I was called back to say it will take longer. The car also had a recall fir fuel pump issue and the part was.not available. Yhe car was returned the next day kate in the afternoon, At the end I was tikd.over the phone that the ture pressure sensors are all gone whereas when I dropped.the car the were working and.showed low pressuee only on one tyre. The service person told me that they will ccost $100 each and.offcourse $135 per hour of labor. I felt being ripoed off. Sorry but this is my real feeling More
by hamzain2
Employees Worked With
John Grossmann
January 02, 2018
Great experience leasing!! Quick and easy process. Exceptional service. In and out in no time. Very good price. Surpassed all of my expectations. Would highly recommend to anyon Quick and easy process. Exceptional service. In and out in no time. Very good price. Surpassed all of my expectations. Would highly recommend to anyone looking for a car. More
by Madkap
Employees Worked With
Anthony Rayford
December 30, 2017
Excellent and reliable dealership! What an incredible, friendly and easy experience we had buying a new car! The staff provided exceptional service and treated us like family. They were What an incredible, friendly and easy experience we had buying a new car! The staff provided exceptional service and treated us like family. They were very knowledgeable, professional and explained every detail very clearly. We truly appreciated their patience and are beyond happy with the quality purchase we made. We left there knowing we made the right decision. More
by JFlynn
Employees Worked With
Josh
December 28, 2017
Great experience Great service, will be back again. John Grossman went out of his way to accommodate my appointment even though I was 30 minutes late. He was very acc Great service, will be back again. John Grossman went out of his way to accommodate my appointment even though I was 30 minutes late. He was very accommodating and I appreciated that. More
by CristianLeric
Employees Worked With
John Grossmann
December 27, 2017
Great Service This was a great experience. Service personal were great. Car was completed on time and they even washed it. Great experience. Wlil buy My next cas This was a great experience. Service personal were great. Car was completed on time and they even washed it. Great experience. Wlil buy My next cast there again... More
by kjzcpa85190
Employees Worked With
Tony Basile
December 26, 2017
Good experience The service rep took my concerns seriously and was courteous and professional. He checked everything I mentioned I needed checking. I would go there a The service rep took my concerns seriously and was courteous and professional. He checked everything I mentioned I needed checking. I would go there again. More
by Bbuser
Employees Worked With
Steven Fox
