Platinum Volkswagen

satisfied customer everyone was friendly and helpful. good experience. would definitely recommend to a friend. its my second vehicle with platinum wv and i am very satis everyone was friendly and helpful. good experience. would definitely recommend to a friend. its my second vehicle with platinum wv and i am very satisfied with the company. More

Happy Customer I was assisted immediately upon arrival, Mr. Grossman was knowledgeable, courteous, and accommodating, and the wait time was tolerable. Although I di I was assisted immediately upon arrival, Mr. Grossman was knowledgeable, courteous, and accommodating, and the wait time was tolerable. Although I didn't partake, I appreciate the offer of a ride to wherever you want/need to go instead of waiting in the service center. I also liked that the service center had wifi. More

Excellent Customer service Excellent all a round service. I would recommend this dealership & service department to friends and family. My service adviser John Grossmann very k Excellent all a round service. I would recommend this dealership & service department to friends and family. My service adviser John Grossmann very knowledgeable and honest. More

Excellent Customer Service I would absolutely recommend Platinum Volkswagen Service Department. I met with Sean Munro after only a few moments of arriving. He was extremely pr I would absolutely recommend Platinum Volkswagen Service Department. I met with Sean Munro after only a few moments of arriving. He was extremely professional and courteous. He explained what may be the issue with my car and took the time to answer my questions. He went above and beyond to alleviate any of my concerns....such as wait time, cost, etc. More

Always willing to advise This is the first time I took the Shuttle to my Office, as they were honest with me and told me that it would be a couple of hours if I waited - great This is the first time I took the Shuttle to my Office, as they were honest with me and told me that it would be a couple of hours if I waited - greatly appreciated!!! More

Great Customer service. I Gave the rating that I had because instead of me waiting around the dealership while the service was performed they offered me a ride to the mall wh I Gave the rating that I had because instead of me waiting around the dealership while the service was performed they offered me a ride to the mall where I did some errands while my car was serviced. More

Change of filters on my TDI The operation was performed quickly and efficiently and the car received a 29 point check and everything was fine. John Grossmann in your service dep The operation was performed quickly and efficiently and the car received a 29 point check and everything was fine. John Grossmann in your service department is always a pleasure to deal with. He answers my questions with the truth and the whole truth, and without hesitation. More

Excellent Service Visit Took my car in for its 20,000 mile check. Dee, my Service Advisor, is the utmost professional. Another fantastic visit and the car runs great. I'm Took my car in for its 20,000 mile check. Dee, my Service Advisor, is the utmost professional. Another fantastic visit and the car runs great. I'm glad I made VW my choice. More

Amazing experience I worked with Manny. A very well spoken and intelligent sales person. He made sure every question I had was answered to the fullest. The finance manag I worked with Manny. A very well spoken and intelligent sales person. He made sure every question I had was answered to the fullest. The finance manager as wel as the owner of the dealership did whatever they could to get me approved which meant a lot. The three of them where there to actually help me and they actually cares more about my experience rather then making money. That is a very rare thing at dealerships. Thanks again More

It was great service experience working with Platinum Manny is very open and honest guy. You should do business with him. Hope he will still be there when I return in few years. Manny is very open and honest guy. You should do business with him. Hope he will still be there when I return in few years. More