When I initially came to Plaza it was very referral threw
my brother, I never would have imagined that I would have been scammed. I ENDED UP playing way more for a vehicle that was listed on their website fo
my brother, I never would have imagined that I would have been scammed. I ENDED UP playing way more for a vehicle that was listed on their website for 16,594 and ended up playing way more. 3,160 was added onto the initial car price and I was told that this was service fees, after leaving the dealership I went over the contract that was given to me and I contacted Toyota customer care service and was made aware that the warranty is optional where at the dealership they stated that that was a fee that was mandatory. I am extremely disappointed in the practices in which this dealership scam and deceive consumers who is just looking to purchase a vehicle with all these hidden so-called fees. This has been a terrible year for a lot of consumers so you would think they will have some type of compassion I know that people are just looking to sustain and stay above water I feel totally violated and something needs to be done about this practice of business. the finance manager TWO Kevin Weeks and Kevin Klein. The salesman WHO IS THE ultimate WOLF in sheep clothing is STEVEN SHUMEL is a Master of manipular. I went in on 7 -9-2021 a week after the deal because I was told by both MR Klein & SHUMEL they would cancel the Warranty. ONLY upon arrival that there is NO DEAL without the FORCED WARRANTY. MIND YOU I ALREADY HAVE POSSEION on said vehicle. MY emails and phone calls went unanswered. Email Sent after leaving dealership today. To say Im a disappointed customer is an understatement-although my situation was not ideal, I never taught I would have been tricked or forced into getting customer care service for a warranty I did not need. To compensate for YOUR MISHANDLING OF THIS DEAL! Mr. Steven You are a LIAR AND A MASTER manipulator.
You never advise me of any mandatory service fees. I honestly got misguided. Furthermore, you and I both know that when we look online the care stated it for sale for 16,592. Which you advise I needed to stay 15-17 price range. Thus, me looking online plaza website, at no time did you say the car selected was in 20 k range.
Please note this email is to confirm that I REALIZE HOW YOU ARE A SNAKE! You have a wonderful weekend l learn a great lesson NEVER TRUST A WOLF!
BEWARE OF THE CUSTOMER CARE WARRANTY FEE IT’S A LIE car that I purchase is under the factory warranty .