Plaza Auto Mall Pre-Owned

xxxxxxxx! The lowest form of life is a man who lies right to your face. I worked for Plaza Auto Mall for 2 weeks as a Used Car Salesmen. I sold one car in my f The lowest form of life is a man who lies right to your face. I worked for Plaza Auto Mall for 2 weeks as a Used Car Salesmen. I sold one car in my first week. But after observing first hand complete ineptness and screwing around with pricing, paperwork, VIN numbers, Insurance and Financing, and finally my earned commission, I said enough and left. a week later, no return calls from manager Scott, no explanation, just a total rip off by giving MY commission check to another salesperson who had NOTHING to do with sale. Bottom line. if you want to get ripped off, lied too, scammed out of your hard earn money, by all means show at Plaza Auto Mall, they will be more than glad to rip you off. Thats Managers Scott B,Junior, and Marko, rip off artist all! More

Went to Plaza Auto Mall to fiance a certified pre-owned Honda CRV and had the best experience due to Willie. He was very knowledgeable, patience and extremely honest. Not only did I get the car I wanted bu Honda CRV and had the best experience due to Willie. He was very knowledgeable, patience and extremely honest. Not only did I get the car I wanted but was able to get the upgrade with great amenities and great mileage. If you going to Plaza ask for Willie E, you leave satisfied. More

When I initially came to Plaza it was very referral threw my brother, I never would have imagined that I would have been scammed. I ENDED UP playing way more for a vehicle that was listed on their website fo my brother, I never would have imagined that I would have been scammed. I ENDED UP playing way more for a vehicle that was listed on their website for 16,594 and ended up playing way more. 3,160 was added onto the initial car price and I was told that this was service fees, after leaving the dealership I went over the contract that was given to me and I contacted Toyota customer care service and was made aware that the warranty is optional where at the dealership they stated that that was a fee that was mandatory. I am extremely disappointed in the practices in which this dealership scam and deceive consumers who is just looking to purchase a vehicle with all these hidden so-called fees. This has been a terrible year for a lot of consumers so you would think they will have some type of compassion I know that people are just looking to sustain and stay above water I feel totally violated and something needs to be done about this practice of business. the finance manager TWO Kevin Weeks and Kevin Klein. The salesman WHO IS THE ultimate WOLF in sheep clothing is STEVEN SHUMEL is a Master of manipular. I went in on 7 -9-2021 a week after the deal because I was told by both MR Klein & SHUMEL they would cancel the Warranty. ONLY upon arrival that there is NO DEAL without the FORCED WARRANTY. MIND YOU I ALREADY HAVE POSSEION on said vehicle. MY emails and phone calls went unanswered. Email Sent after leaving dealership today. To say Im a disappointed customer is an understatement-although my situation was not ideal, I never taught I would have been tricked or forced into getting customer care service for a warranty I did not need. To compensate for YOUR MISHANDLING OF THIS DEAL! Mr. Steven You are a LIAR AND A MASTER manipulator. You never advise me of any mandatory service fees. I honestly got misguided. Furthermore, you and I both know that when we look online the care stated it for sale for 16,592. Which you advise I needed to stay 15-17 price range. Thus, me looking online plaza website, at no time did you say the car selected was in 20 k range. Please note this email is to confirm that I REALIZE HOW YOU ARE A SNAKE! You have a wonderful weekend l learn a great lesson NEVER TRUST A WOLF! BEWARE OF THE CUSTOMER CARE WARRANTY FEE IT’S A LIE car that I purchase is under the factory warranty . More

Trash Service and Crooks Paid over 3K for warranty but it was never updated in the system. So when we actually has an issue with the car and went in to get it serviced, imagin Paid over 3K for warranty but it was never updated in the system. So when we actually has an issue with the car and went in to get it serviced, imagine our suprise when they tell us there is no warranty under our car. Thankfully, we have all records and receipts, but we are still going back and forth with this dealership. Despite records and receipts, management is very unprofessional and disrespectful as they speak condescendingly to us. They obviously did not have this attitude when we purchased the car. Do not buy a car from here, especially if you are a person of color. More

Car purchase thank you, Michelle and Ami for your awesome car sales. You guys said I will be leaving with a car and I did. Very pleased.😊 thank you, Michelle and Ami for your awesome car sales. You guys said I will be leaving with a car and I did. Very pleased.😊 More

The dealer ship lies to your face and continues to even after the purchase DO NOT GO TO THIS PLACE there are many other great auto dealers that keep there word after the purchase DO NOT GO TO THIS PLACE there are many other great auto dealers that keep there word More

Got the best car ever!!! With the great customer service of their fine representatives Madonna and Lawrence helped me to get the ideal car for my family ! My new Honda Civic h With the great customer service of their fine representatives Madonna and Lawrence helped me to get the ideal car for my family ! My new Honda Civic has the right features and style ! Thank you plaza hondaaaa More

And a great experience shopping for a car. Mr. Lawrence R Hinds is a great guyI went looking for my car and Mr. Hinds assist me a great experience shopping for a quality car. I found that prof Mr. Lawrence R Hinds is a great guyI went looking for my car and Mr. Hinds assist me a great experience shopping for a quality car. I found that professionalism in the sales person that you only dream about.Thank you for your service Roger Williams. More

Great Experience Recently my car went in the shop and I realized that I would be needing a new car. I called Dexter he Thomas a Plaza Auto Mall in Brooklyn, NY and he Recently my car went in the shop and I realized that I would be needing a new car. I called Dexter he Thomas a Plaza Auto Mall in Brooklyn, NY and he told me that I would have no problem finding the right car at his dealership. He was right. From the beginning, Dexter took my information and made the process as easy as possible. I called him on Sunday and by Wednesday I was driving out the shop in my 2017 Honda Accord!. Both my kids need cars and I will be going back to Dexter Thomas at Plaza Auto Mall in the near future. More

Great deal Lawrence was very friendly old school dealer and in the end we got a good deal less than my estimate was expecting to pay i appreciated that much and Lawrence was very friendly old school dealer and in the end we got a good deal less than my estimate was expecting to pay i appreciated that much and we will be taken care of for 6 years bumper to bumper coverage More