Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza BMW
Creve Coeur, MO
330 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 330 reviews
July 28, 2025
Everyone from our sales associate to finance was a great experience. Jason went above and beyond to make our car buying experience a great one!!! Thanks Jason! Finance paperwork was quick and the associate experience. Jason went above and beyond to make our car buying experience a great one!!! Thanks Jason! Finance paperwork was quick and the associate was very professional! We had an overall excellent experience. Thank you all! More
by joleneobrien1
Employees Worked With
Jason Pereira
July 18, 2025
I recently purchased my 760 BMW from Plaza BMW. From the moment I submitted an inquiry through Auto Trader, Fabian Brooks responded promptly. I was in the middle of negotiations for a similar vehic From the moment I submitted an inquiry through Auto Trader, Fabian Brooks responded promptly. I was in the middle of negotiations for a similar vehicle with one additional package, but Fabian truly excelled as a sales advisor and secured my business from the other dealership, which was not nearly as responsive as Fabian. His customer service was exceptional. He is responsive, sends videos, follows up with calls, and makes you feel like you are his only client. As an out-of-state client, Fabian elevated the car-buying experience to a new level, and I am glad I found him. I will recommend that anyone looking for a BMW contact Fabian. He will provide exemplary service and address every question and concern prior to finalizing any agreements. Thank you again for everything, Fabian. More
by Rena B James
Employees Worked With
Fabian Brooks
June 12, 2025
I normally don’t have any problems however there was an issue with my mirrors that fold down when in reverse. One day the driver side mirror stopped folding down. They informed me that the mirror on the ri issue with my mirrors that fold down when in reverse. One day the driver side mirror stopped folding down. They informed me that the mirror on the right passenger side is the only one that should do that. Since I owned the car in 2023 both of the mirrors rotated downward when the car is in reverse. I didn’t like that they assumed that my vehicle wasn’t it and that I was mistaken when I know what the vehicle was doing. I was then told that perhaps it was programmed incorrectly because some sides are dominant in other country’s and possibly when an upgrade was made it was corrected. I didn’t like the fact that they kept telling me there is no way possible the car did that when actually it was. I wasted a trip and if this was the case why I wasn’t told that before scheduling an appointment. I wasted my time having the appointment for this issue. More
by Sonda.Holland
Employees Worked With
Service Mgr
