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Plaza BMW

Creve Coeur, MO

3.8
149 Lifetime Reviews Review Dealership
At Plaza BMW, we understand that the car buying process isn’t just about buying a vehicle. It's about finding the right car for your needs and a dealership that you trust. That's why world-class customer service is at the heart of everything we do. From sales to service, finance, and parts, our friendly, dedicated dealership team always goes the extra mile to you ensure that you drive away happy. Listening to our customers helps us ensure that we are consistently creating the best possible dealership experiences. That’s why your feedback is so important to us. We sincerely appreciate when customers take the time to review our business. It helps our dealership continually grow and achieve excellence.

11858 Olive Blvd

Creve Coeur, MO

63141

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Top Reviewed Employees

Orson Guyton at Plaza BMW

Orson Guyton

Salesperson
4.5
Brandon Pittman at Plaza BMW

Brandon Pittman

Sales Consultant
4.1
Eric Fultz at Plaza BMW

Eric Fultz

New Car Manager
3.1
Carl Downey at Plaza BMW

Carl Downey

Sales Advisor
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

September 10, 2020

"Service Dept - Took over 2 hours for an 11am oil change...."

- MV8167

Service Dept - Took over 2 hours for an 11am oil change. seriously! First time going as it is in our purchases agreement as the oil change was free. But 2 hours

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Employees Worked With

Service Dept

July 13, 2020

"Plaza BMW Sold Me a Broken Car"

- John

I will start this off by saying I've been a long time customer of Plaza Motors, My family has purchased 4 cars from them and have had nothing but pleasant experiences (Mainly at Plaza Mercedes). But About 2 weeks ago I bought a Honda S2000 from Plaza BMW, everything seemed fine, I even got a great deal on the car. Alas, about a week later I find out that the car had $6500 worth of damage that they didn't disclose to me when I bought it. I asked for the inspection report that they did before they sold me the car, and to my surprise they left out all information concerning the clutch in the report (that's the part that was broken). Now they have become extremely rude and have stopped accepting my calls. They will not work with me at all and are trying to have me foot the bill. Because of this I know have to get lawyers involved just to return the car. Plaza BMW is full of scammers and rude sales people (Statement based on my personal experience and is only directed toward the people I personally dealt with) THIS IS A WARNING TO ANYONE THINKING OF BUYING A CAR AT PLAZA BMW, I DON'T WANT ANYONE TO END UP IN A SITUATION LIKE I AM CURRENTLY IN. ALL OTHER PLAZA SUBGROUPS I HAVE HAD GOOD EXPERIENCES WITH BUT BMW WILL KNOWINGLY SELL YOU BROKEN CARS.

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June 05, 2020

"Go anywhere else."

- Suar1982

If his mouth his open, he is lying. I would avoid working with anyone at this location as there are plenty of places to get a BMW. Do not work with Todd Hale.

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Employees Worked With

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