My battery died, and after AAA jumped it, I was told the battery replacement needed to be done at BMW Service Center to pair it to my car. Fortunately Plaza BMW Service is supposed to be open till 5PM on Saturday per their website and signs outside the service door, but they were not open and everyone in Service was gone.
You would think Sales would see the opportunity to provide good support by providing a test drive car until Service returned to replace my battery, but everyone there was far less than helpful or friendly.
I’m close to trading in my car, and now am 100% sure it won’t be at Plaza BMW. Looking forward to my new Tesla.