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Plaza BMW
Creve Coeur, MO
323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 323 reviews
June 12, 2025
I normally don’t have any problems however there was an issue with my mirrors that fold down when in reverse. One day the driver side mirror stopped folding down. They informed me that the mirror on the ri issue with my mirrors that fold down when in reverse. One day the driver side mirror stopped folding down. They informed me that the mirror on the right passenger side is the only one that should do that. Since I owned the car in 2023 both of the mirrors rotated downward when the car is in reverse. I didn’t like that they assumed that my vehicle wasn’t it and that I was mistaken when I know what the vehicle was doing. I was then told that perhaps it was programmed incorrectly because some sides are dominant in other country’s and possibly when an upgrade was made it was corrected. I didn’t like the fact that they kept telling me there is no way possible the car did that when actually it was. I wasted a trip and if this was the case why I wasn’t told that before scheduling an appointment. I wasted my time having the appointment for this issue. More
by Sonda.Holland
Employees Worked With
Service Mgr
May 24, 2025
I Have a wonderful experience at Plaza BMW, Jason our sales representative was Amazing, He was patient, articulate, caring and knowledgeable. HIGHLY recommend him .I LOVE MY X3 suv . sales representative was Amazing, He was patient, articulate, caring and knowledgeable. HIGHLY recommend him .I LOVE MY X3 suv . More
by mDion6060
Employees Worked With
Jason Prereira
May 22, 2025
People are friendly. The employees willing to help the customer. The staff able yo answer questions throughly. They listen to customer. The employees willing to help the customer. The staff able yo answer questions throughly. They listen to customer. More
by Smathew111
Employees Worked With
Service department
April 27, 2025
I had another terrific buying experience at Plaza BMW this month. Very clear and straightforward communication about the car I was purchasing, open minded and consider it negotiation, and a remarkably ef this month. Very clear and straightforward communication about the car I was purchasing, open minded and consider it negotiation, and a remarkably efficient and uncomplicated transaction. My sales rep was Fabian Brooks, who responded to questions and concerns with no delay, even when he was at a training session in California. The sales manager, Kris Spector, was a great part of the process as well. This is a great place to buy a BMW automobile. More
by Michael Gross
Employees Worked With
Fabian Brooks, Kris Spector
April 18, 2025
Very nice dealership. Located the car we wanted online and drove almost 2 hours to look at it. Fabian met us at the door and was very knowledgeable with Al aspects of the Located the car we wanted online and drove almost 2 hours to look at it. Fabian met us at the door and was very knowledgeable with Al aspects of the car. We purchased it and the wife loves it. More
by Tbgriggs
Employees Worked With
Fabian Brooks
