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Plaza BMW

Creve Coeur, MO

4.7
318 Reviews

11858 Olive Blvd

Creve Coeur, MO

63141

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Showing 318 reviews

May 15, 2022

I visited the dealership to browse around, Ryan Westholt asked which model of bmw interests me, I told him and he pointed outside and stated the preowned section is over there. I immediately walked out of t More

by MBROWN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Westholt
January 13, 2022

I would rate 0 stars if I could. Terrible experience overall at Plaza BMW. They do not honor their word and can never pick up the phone. Customer service is absolutely terrible and surprisingly unprofes More

by noah_
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Westholt, Ed Collinet
December 09, 2021

WHAT A WONDERFULL EXPERIENCE WITH MORGAN SHOEMAKER! WE ARE AN AUTOMOTIVE SHOP, THAT BRINGS ARE BMW'S TO PLAZA, AND I MUST REQUEST HER EACH TIME! SHE TAKES CARE OF US EVERYTIME, AND HANDLES OUR VISITS PERF More

by mikegman74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MORGAN SHOEMAKER
November 30, 2021

Plaza collision has now had my car x 2 months. There is no communication unless I call them. The young ladies answering the phone are very rude and not knowledgeable at all. I finally spoke to Markalia, wh More

by Lawrtanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew LeBlanc, Ed Collinet, Melissa Easton
November 15, 2021

I was waited on by Erin Convey and she was friendly and courteous and most of all she had all the information I was looking for!! Definitely satisfied with Erin!! More

by Stephdoughertyclayton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Convey
November 13, 2021

I was an out of town buyer and Nathan Adams did an excellent job of walking me the through the buying process and provided a great video going over the entire car for me. When I arrived at the deale More

by BMW Fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Adams
November 04, 2021

Mr. Courtney Williams is a excellent salesperson who knows his product and treats all of his clients with courtesy and respect. I would definitely recommend Courtney as the salesperson to see at Plaza. More

by phinton9579
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Courtney Williams
October 30, 2021

Had a good experience with Fabian he was very inventive and dealt with any questions we had along the way. He made the whole purchasing a delightful experience. More

by Yamonitsme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian , Ed Collinet
October 28, 2021

Spoke to Erin about a X1 and X3 Erin was very helpful in explaining the differences and benefits. She is a pleasure to work with. I would recommend Erin. More

by RH_ENTERPRISES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIN CONVY
August 27, 2021

Sold my vehicle to Plaza 8-11-21 Money that is owed to me after payoff has not been recieved. Called and left vm to Sales Manager 8-19, no response. Called Sale Mgr 8-23, he said would check into it. 8-24 Sa More

by pusr08057
Recommend Dealer
No
Employees Worked With
Ron Greer
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