Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza BMW
Creve Coeur, MO
323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 323 reviews
November 13, 2021
I was an out of town buyer and Nathan Adams did an excellent job of walking me the through the buying process and provided a great video going over the entire car for me. When I arrived at the deale excellent job of walking me the through the buying process and provided a great video going over the entire car for me. When I arrived at the dealership to pick-up the vehicle, it was in great condition just as described by Nathan to me over the phone. I put a lot of trust in Nathan that the vehicle would be just as described and it was. Very happy with my decision to purchase from Plaza BMA and would highly recommend Nathan Adams as a salesperson. He is a man of integrity and a true professional. More
by BMW Fan
Employees Worked With
Nathan Adams
November 04, 2021
Mr. Courtney Williams is a excellent salesperson who knows his product and treats all of his clients with courtesy and respect. I would definitely recommend Courtney as the salesperson to see at Plaza. knows his product and treats all of his clients with courtesy and respect. I would definitely recommend Courtney as the salesperson to see at Plaza. More
by phinton9579
Employees Worked With
Courtney Williams
October 30, 2021
Had a good experience with Fabian he was very inventive and dealt with any questions we had along the way. He made the whole purchasing a delightful experience. and dealt with any questions we had along the way. He made the whole purchasing a delightful experience. More
by Yamonitsme
Employees Worked With
Fabian , Ed Collinet
October 28, 2021
Spoke to Erin about a X1 and X3 Erin was very helpful in explaining the differences and benefits. She is a pleasure to work with. I would recommend Erin. explaining the differences and benefits. She is a pleasure to work with. I would recommend Erin. More
by RH_ENTERPRISES
Employees Worked With
ERIN CONVY
August 27, 2021
Sold my vehicle to Plaza 8-11-21 Money that is owed to me after payoff has not been recieved. Called and left vm to Sales Manager 8-19, no response. Called Sale Mgr 8-23, he said would check into it. 8-24 Sa after payoff has not been recieved. Called and left vm to Sales Manager 8-19, no response. Called Sale Mgr 8-23, he said would check into it. 8-24 Sales Mgr left me vm say accounting had check but forgot to send out, overnighting that morning. 8-26 still no check called Sales Mgr left vm. Called again found out Sales Mgr out requested to speak to GM, not available left vm for GM or someone to call back. No Response. NO CHECK More
by pusr08057
Employees Worked With
Ron Greer
May 26, 2021
I came here in June 2020 to service my BMW I purchased in 2018 because I had ONE flat tire. They convinced me during this visit that all my tires looked bad and I should replace all 4 of them. I know nothing 2018 because I had ONE flat tire. They convinced me during this visit that all my tires looked bad and I should replace all 4 of them. I know nothing about cars and I drive a lot in the city, plus the guy that sat me down seemed concerned that it was in the best interest of my safety to have them replaced so I agreed. Well, I just learned how to read the DOT manufacture date on tires and realized that the front 2 tires were made in 2020, and the back 2 tires are the ORIGINAL ones I had from 2018. I am incredibly disappointed with the dishonesty of this dealership. I live 5 minutes from here but never again will they get my business and I will be placing a complaint with the BBB. Shame on me for not being a more informed consumer, but shame on them for for robbing people. You are the reason women hate getting their cars worked on. More
by TaylorRx14
Employees Worked With
Steven
April 16, 2021
Had a great experience in buying a new X5 from Plaza. Brittany Clayton was a pleasure to deal with, as were their sales managers. After spending several days (and 3 trips to the lot) trying to work a Brittany Clayton was a pleasure to deal with, as were their sales managers. After spending several days (and 3 trips to the lot) trying to work a deal with West County BMW, a quick phone call to Plaza secured the deal we were looking for and the transaction was completed very easily and quickly. Would highly recommend the dealership and Brittany. More
by couple from st. chuck
Employees Worked With
Ed Collinet
March 18, 2021
Eric was AWESOME to work with!!! None better!!I've Eric was AWESOME to work with!!! None better!! I've never EVER had a better BMW acquisition experience, period!! Have had Sieben BMWs, so I should Eric was AWESOME to work with!!! None better!! I've never EVER had a better BMW acquisition experience, period!! Have had Sieben BMWs, so I should know! Hopefully Plaza BMW realizes what an asset they have in Eric. He is definitely management material. Should be the dealership GM in short order, for sure. M. Carter More
by Sieben 540xi
Employees Worked With
Eric Fultz
January 30, 2021
Hands down the best experience I have ever had with a dealer and to solidify that, I did another car with Eric as well. Listened and the executed what I wanted. Appreciate everything dealer and to solidify that, I did another car with Eric as well. Listened and the executed what I wanted. Appreciate everything More
by Angela Tapia
Employees Worked With
Eric Fultz
January 30, 2021
Eric Fultz has helped me buy multiple vehicles over the years. He has always been very helpful and awesome to work with. It’s what keeps me coming back. years. He has always been very helpful and awesome to work with. It’s what keeps me coming back. More
by Sauce
Employees Worked With
Eric Fultz
