
Plaza BMW
Creve Coeur, MO
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I came here in June 2020 to service my BMW I purchased in 2018 because I had ONE flat tire. They convinced me during this visit that all my tires looked bad and I should replace all 4 of them. I know nothing 2018 because I had ONE flat tire. They convinced me during this visit that all my tires looked bad and I should replace all 4 of them. I know nothing about cars and I drive a lot in the city, plus the guy that sat me down seemed concerned that it was in the best interest of my safety to have them replaced so I agreed. Well, I just learned how to read the DOT manufacture date on tires and realized that the front 2 tires were made in 2020, and the back 2 tires are the ORIGINAL ones I had from 2018. I am incredibly disappointed with the dishonesty of this dealership. I live 5 minutes from here but never again will they get my business and I will be placing a complaint with the BBB. Shame on me for not being a more informed consumer, but shame on them for for robbing people. You are the reason women hate getting their cars worked on. More
Had a great experience in buying a new X5 from Plaza. Brittany Clayton was a pleasure to deal with, as were their sales managers. After spending several days (and 3 trips to the lot) trying to work a Brittany Clayton was a pleasure to deal with, as were their sales managers. After spending several days (and 3 trips to the lot) trying to work a deal with West County BMW, a quick phone call to Plaza secured the deal we were looking for and the transaction was completed very easily and quickly. Would highly recommend the dealership and Brittany. More
Eric was AWESOME to work with!!! None better!!I've Eric was AWESOME to work with!!! None better!! I've never EVER had a better BMW acquisition experience, period!! Have had Sieben BMWs, so I should Eric was AWESOME to work with!!! None better!! I've never EVER had a better BMW acquisition experience, period!! Have had Sieben BMWs, so I should know! Hopefully Plaza BMW realizes what an asset they have in Eric. He is definitely management material. Should be the dealership GM in short order, for sure. M. Carter More
Hands down the best experience I have ever had with a dealer and to solidify that, I did another car with Eric as well. Listened and the executed what I wanted. Appreciate everything dealer and to solidify that, I did another car with Eric as well. Listened and the executed what I wanted. Appreciate everything More
Eric Fultz has helped me buy multiple vehicles over the years. He has always been very helpful and awesome to work with. It’s what keeps me coming back. years. He has always been very helpful and awesome to work with. It’s what keeps me coming back. More
Purchased 2 BMWs on one occasion from Eric Fulton. His knowledge and willingness to answer questions and solve issues gave us confidence to make this double purchase. We highly recommend Eric and will ret knowledge and willingness to answer questions and solve issues gave us confidence to make this double purchase. We highly recommend Eric and will return to him, exclusively for our next purchase (s). More
Great dealership. Great staff. Very knowledgeable staff. Service department is exceptional. Genius Andrew LeBlanc is top notch. There isn't anything he doesn't know and is super helpful. staff. Service department is exceptional. Genius Andrew LeBlanc is top notch. There isn't anything he doesn't know and is super helpful. More
If you want to buy a new BMW, shop at Plaza. Very knowledgeable staff: highly recommend Brittany Clayton, Brandon Pittman, Andrew LeBlanc, Ryan Westholt. For Service, see Morgan Shoemaker and Stepha knowledgeable staff: highly recommend Brittany Clayton, Brandon Pittman, Andrew LeBlanc, Ryan Westholt. For Service, see Morgan Shoemaker and Stephanie Gessner. More
Overall, Plaza BMW provides a great buying experience. They have a great staff, very knowledgeable, and a great service department. We'd definitely recommend going here. They have a great staff, very knowledgeable, and a great service department. We'd definitely recommend going here. More
I found a 2015 Cadillac Escalade on line got a text from Brandon followed up with him to purchase the car we agreed on a price he wrote it up for another price and said he told me he could not get it to me Brandon followed up with him to purchase the car we agreed on a price he wrote it up for another price and said he told me he could not get it to me for the price I mentioned we never had that conversation. He would tell me the car is in service it will be ready Friday , then the next Friday then the next he made me feel some kinda a way purchasing a car out of state I really lost trust in him that the car was good or if I was doing the right thing to purchase this car. They post a car that was not ready for sale could not get me information on the car from the carfax report. I finally got the car it has a problem with the steering I had it checked out at Cadillac in Charlotte there is a spring that can will make the air bag explore I called spoke with manager he was very so no going to do anything about this safety issue I have tried to speak with the General Mgt Ed they stops to call and the Mgt gets it. They knew this car had this problem put refuse to even help with a 495.00 safety issue would you want your wife , daughter or mother driving this car with this safety issue??? Today is Sunday 11/15/20 I have had this car for 3 weeks and the engine light is on this should not be happening I need someone one to contact me about this purchase this is not good. More