Plaza Cadillac - Service Center

Staff was very courteous and helpful. Went in for routine service and had another problem, warranty expired. Service personnel went above and beyond in helping. Saved me $1300.00 service and had another problem, warranty expired. Service personnel went above and beyond in helping. Saved me $1300.00 More

I requested help thru ON-Star and they sent plaza cadillac The service rep. from Plaza Cadillac was very knowledgeable and performed the task very professionally. I am very pleased with the service performed t The service rep. from Plaza Cadillac was very knowledgeable and performed the task very professionally. I am very pleased with the service performed to replace the battery. More

Slow Oil change and new tires I went in to get a 7500 mile oil change and service. When I called and made the appointment, I was told it would take about one hour. So, I decided I went in to get a 7500 mile oil change and service. When I called and made the appointment, I was told it would take about one hour. So, I decided to wait. After about 1.5 hours I was told that I also needed new tires. I was told that this would take about two more hours. I waited, and waited, and waited. About every 45 minutes or so, I would check and be told it was going to be just a little longer. When the car was finally ready, I had waited there for over five hours. I was happy with the service (as usual) but unhappy with the extended wait time. The service department needs to be more accurate in estimating customer wait times. I will be back but will probably drop the car off next time, instead of waiting. More

Service was awesome from our initial phone call requesting your service through the entire service call. Steve went out of his way to be sure things were handled satisfactorily which they were! On requesting your service through the entire service call. Steve went out of his way to be sure things were handled satisfactorily which they were! Onstar diagnostics messaged us there was an issue with engine! Tr More

The service was very quick and done right gave me back my car nice and clean fix my problem in no time everyone at the service department was very helpful car nice and clean fix my problem in no time everyone at the service department was very helpful More

Steve Wiggins was great, professional, courteous and kept us updated on status of vehicle. Repairs and service completed on a timely basis and was ready when we were told. us updated on status of vehicle. Repairs and service completed on a timely basis and was ready when we were told. More

Steve is exceptional. Every time I drop my car off for service work everyone is very pleasant and courteous. The work is always donor in a timely manner and my vehicle always comes back nice and clean. service work everyone is very pleasant and courteous. The work is always donor in a timely manner and my vehicle always comes back nice and clean. Keep up the good work. More

Harry helped resolve what others could not! Entire service crew contributed knowledge and experience to assist with my problem. Will never seek service any where else! service crew contributed knowledge and experience to assist with my problem. Will never seek service any where else! More

As usual I find them very competent courteous and helpful. I not only expect but receive quality care. I always come back to Plaza because of the service I received helpful. I not only expect but receive quality care. I always come back to Plaza because of the service I received More