Dealership Experience
8 yrs, 8 mos
Industry Experience
52 yrs, 3 mos
Languages Spoken
English
427 Reviews
Write a Review427 Reviews of Mark Allen
August 01, 2026
Great service and fast on scheduled maintenance. also continued concern from The sales team .servive staff concerned about our issues also continued concern from The sales team .servive staff concerned about our issues More
Other Employees Tagged: Patrick Bianchi, Tony Pagano, Chris Johnson, Michael Land
August 01, 2026
Very clean and nicely displayed vehicles and information. Waited a few minutes for someone to notice me, but then received immediate and excellent attention from Rick. He showed me what was available and p Waited a few minutes for someone to notice me, but then received immediate and excellent attention from Rick. He showed me what was available and presented clear, concise, easy to understand information about the vehicle I became interested in. Took me for a test drive, then allowed me to drive it myself. LOVE the car; LOVE the color; LOVE Rick for introducing me to this model and helping me to learn how to use my new all electric vehicle. More
Other Employees Tagged: Rick Jimenez, Tony Pagano
July 25, 2026
I’m very happy with my purchase and also my sales person Rick Jiminez…everyone is very helpful. The service department was excellent in detailing. Would highly recommend them! Rick Jiminez…everyone is very helpful. The service department was excellent in detailing. Would highly recommend them! More
Other Employees Tagged: Rick Jimenez
July 17, 2026
The staff is extremely helpful. The work on my XT5 was very good. It would be nice if Plaza offered soft drinks for people that are not into coffee. The work on my XT5 was very good. It would be nice if Plaza offered soft drinks for people that are not into coffee. More
Other Employees Tagged: Tony Pagano, Braulio Adorno
July 16, 2026
A hour and a half oil change will make me look for another dealer who can get it done quicker. My last oil change took 2 and a half hours which is unacceptable. another dealer who can get it done quicker. My last oil change took 2 and a half hours which is unacceptable. More
Other Employees Tagged: Rick Jimenez, Jesse knapp, Patrick Bianchi, Tony Pagano, Chris Johnson, Michael Land, Charles "Chuckie D" Dattolo, Braulio Adorno, Henry Hernandez
June 27, 2026
They are always helpful, knowledgeable, honest, and professional. I’m never disappointed at Plaza Cadillac. professional. I’m never disappointed at Plaza Cadillac. More
Other Employees Tagged: Braulio Adorno
June 26, 2026
Thank you Rick for years of providing above expectation service and courtesy. Thank you Plaza for always having the right car in the right color! I love my XT5 in Emerald Green! service and courtesy. Thank you Plaza for always having the right car in the right color! I love my XT5 in Emerald Green! More
Other Employees Tagged: Rick Jimenez, Michael Land
June 26, 2026
The dealer and sales staff were very professional in how they interacted with my wife and I. This is the second new car we have purchased from Rick. they interacted with my wife and I. This is the second new car we have purchased from Rick. More
Other Employees Tagged: Rick Jimenez
June 11, 2026
My overall experience at Plaza Cadillac was average. I had an issue with the driver’s side mirror light being cracked, and I was disappointed that the dealership was not more accommodating in resolving I had an issue with the driver’s side mirror light being cracked, and I was disappointed that the dealership was not more accommodating in resolving the problem. I was also concerned that the salesperson and finance manager insisted that I had to purchase the anti-theft package as part of the vehicle purchase. However, after reviewing the agreement, I learned that the package was optional and not required to complete the purchase. Greater transparency regarding optional products would have improved my experience. More
Other Employees Tagged: Tony Pagano, Henry Hernandez
June 08, 2026
Best dealership and service department I’ve ever dealt with. Very courteous and efficient. Highly recommend purchasing your next vehicle from Plaza Cadillac! with. Very courteous and efficient. Highly recommend purchasing your next vehicle from Plaza Cadillac! More
Other Employees Tagged: Braulio Adorno, Henry Hernandez

