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This rating includes all service center reviews, with more weight given to recent reviews.
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1,329 Reviews of Plaza Cadillac - Service Center
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January 17, 2020
Courteous Waiting to hear about my follow up appointment Will be able to give you an answer after it is completed. So far I am very impressed with your servic Waiting to hear about my follow up appointment Will be able to give you an answer after it is completed. So far I am very impressed with your service More
by CAGUNDRY1
Verified CustomerEmployees Worked With
None. It was a service call
January 15, 2020
Harry,Steve and Veve always very pleasant In spite of Harry,Steve and Veve always very pleasant In spite of constant pressure. I would certainly come back hopefully at a less busy time of year. Harry,Steve and Veve always very pleasant In spite of constant pressure. I would certainly come back hopefully at a less busy time of year. More
by Stanley_goldblatt
Employees Worked With
Harry,Steve,Veve
January 15, 2020
Great customer service and very knowleable,excellent service,from the moment I arrived I was greeted very friendly,I was told everything that was done. service,from the moment I arrived I was greeted very friendly,I was told everything that was done. More
by Lrb513
Employees Worked With
Service dept
January 12, 2020
Everyone went out of there way to give me great customer service. I came in for an oil change and it was cheaper then what I thought it would be. service. I came in for an oil change and it was cheaper then what I thought it would be. More
by Jadsbh
Employees Worked With
Steve in service = 5 stars!!!
January 02, 2020
Excellant service The service department at Plaza Cadillac always goes above and beyond to ensure our needs are taking care of. Steve, the service manager, treats us a The service department at Plaza Cadillac always goes above and beyond to ensure our needs are taking care of. Steve, the service manager, treats us and our vehicle like family. Whenever we have concerns, he explains everything and seems to care a lot about his customers and company. I highly recommend using them for your service needs. More
by cbaetzman
Employees Worked With
Steve
January 01, 2020
Emergency tire replacement. Had a bad tire replaced on an emergency basis before making a road trip the day before New Year’s Eve. Service was able to take me in without an appoi Had a bad tire replaced on an emergency basis before making a road trip the day before New Year’s Eve. Service was able to take me in without an appointment and had me on my way in less than 2 hours. More
by Dave
Employees Worked With
Steve
December 29, 2019
Way too long and no Saturday car wash again! First appointment of the day and it took over one and a half hours for an oil change, cabin and car filter changeout and multi-point inspection. Added First appointment of the day and it took over one and a half hours for an oil change, cabin and car filter changeout and multi-point inspection. Added to this was once again no car wash available that was a selling point. Funny how the filters needed replacing one month after the warranty ran out! Only positive point was a very professional service staff at the desk. More
by M. Reed
Employees Worked With
Not known.
December 28, 2019
Great people Alisa in parts was great had service install parts walked next door for lunch when I came back car was ready they even washed my auto Alisa in parts was great had service install parts walked next door for lunch when I came back car was ready they even washed my auto More
by ccadjusters
Employees Worked With
Alisa parts
December 27, 2019
Always Great Service! I have never had anything but great service from Plaza Cadillac. The customer service is excellent and I have never felt that I was being taken advan I have never had anything but great service from Plaza Cadillac. The customer service is excellent and I have never felt that I was being taken advantage of like I have with other dealerships. I wouldn’t trust my vehicle with anyone else. More
by Debroebuck
Employees Worked With
Harry akarcay
