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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,329 Reviews
Call Service Center (352) 787-1323

1,329 Reviews of Plaza Cadillac - Service Center

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March 18, 2023

Service department personnel are always friendly and professional . Would recommend this dealership to friends and family. More

by 624BEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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March 15, 2023

Honest, timely, and professional. I trust them totally. Always recommend to other people to go there. More

by MATTSONJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service department
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March 09, 2023

The service department is way above 5 STARS and always has been excellent, for the many years that we have dealt with them. More

by jbranthove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 04, 2023

Very courteous, service was completed in timely fashion. Dealership was clean and coffee and donuts were great More

by dwm0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID STONE
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March 04, 2023

Service is the best. Above and beyond excellent. Everyone there is exceptional. Would never take Mr car anywhere else More

by Trishshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve. Harry. Selma all excellent
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March 04, 2023

Great service, fabulous staff who always go the extra mile to make their customers happy. More

by RAFNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
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March 02, 2023

Everyone is so helpful. I always have Steve as my service representative, and he treats me like family. There is a Cadillac dealership much closer to me, (Sullivan), but I o More

by PHILIP.DADAMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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March 01, 2023

Excellent service, gets the job done, and professional attitude. Steve Wiggins was my service representative. He is the best. More

by PROCTORVALERIE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
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February 26, 2023

Steve Wiggins is the BEST! ! As is Harry!! Overall just great service fixing my SRX. Thanks. More

by Tomabrust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Where the xxxx is your Service Dept. list??!!
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February 26, 2023

Spent 2 hours in the waiting room only to find out nothing could be done because parts were missing out of the box. Now I have to come back and waste another morning. More

by billgott
Recommend Dealer
No
Employees Worked With
Service
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Feb 28, 2023 -

Plaza Cadillac responded

I am truly sorry that this happened to you. I am looking into it and will get back to you with some sort of compensation.

Feb 28, 2023 -

billgott responded

I'm scheduling a service appointment to finish the job, which is nothing more than putting a rubber molding around a wheel well. We will see how long I have to sit in the waiting room?

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