Tony Pagano
Tony Pagano at Plaza Cadillac

Tony Pagano

General Sales Manager

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

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4.8
156 Reviews
4.8

156 Reviews

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156 Reviews of Tony Pagano

August 01, 2026

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Employee Rating

Great service and fast on scheduled maintenance. also continued concern from The sales team .servive staff concerned about our issues More

by farmer4849
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Recommend Dealer
Yes

August 01, 2026

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Very clean and nicely displayed vehicles and information. Waited a few minutes for someone to notice me, but then received immediate and excellent attention from Rick. He showed me what was available and p More

by donnar01
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Rick Jimenez

July 17, 2026

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The staff is extremely helpful. The work on my XT5 was very good. It would be nice if Plaza offered soft drinks for people that are not into coffee. More

by warren.donley
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Braulio Adorno

July 16, 2026

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A hour and a half oil change will make me look for another dealer who can get it done quicker. My last oil change took 2 and a half hours which is unacceptable. More

by bobt5
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Recommend Dealer
Yes
Jul 17, 2026

Plaza Cadillac responded

I sincerely apologize that we did not meet your expectations regarding the time required to complete your service. We always strive to communicate an accurate estimate of how long each visit should take. Based on your service history, your visit included more than just an oil change. On your Cadillac, routine maintenance typically involves several additional services to help ensure your vehicle is operating safely and efficiently. During your appointment, we performed: An oil and filter change A tire rotation A comprehensive vehicle inspection, including the brakes, fluid levels, and tire pressures A check for any available computer/software updates A review for any open safety recalls Replacement of both the engine air filter and cabin air filter A complimentary wash and vacuum of your vehicle A service of this scope typically takes about an hour and a half to complete. We appreciate your feedback and are sorry that the timing did not meet your expectations. If you would like to discuss your experience further, please don't hesitate to give me a call. I'd be happy to speak with you. Thank you for your business, and we appreciate the opportunity to serve you.

July 05, 2026

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They are efficient and only recommend things actually needed. They even wash my Cadillac at every oil change! More

by bearsfield
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Recommend Dealer
Yes

June 11, 2026

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My overall experience at Plaza Cadillac was average. I had an issue with the driver’s side mirror light being cracked, and I was disappointed that the dealership was not more accommodating in resolving More

by rickynanderson
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Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Allen, Henry Hernandez

June 06, 2026

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It was very good service to maintain an expensive, very good car meeting manufactures recommended standards More

by JF55WRIGHT
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Rick Jimenez

May 25, 2026

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It's been a pleasure dealing with Plaza Cadillac. They keep me informed about the situation with my car while in for service and it was done in a timely manner. I'm definitely happy with the results. More

by Jdodgedo4
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Michael Land

May 15, 2026

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I contacted Plaza Cadillac in the morning and they had answered me right away. I gave him a trade information and we went and had a breakfast and went right there and met HENRY. He had the vehicle we were More

by stacylewer
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Recommend Dealer
Yes

Other Employees Tagged: Chris Johnson, Henry Hernandez

April 22, 2026

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My order was placed seamlessly, delivery and setup was exceptional. Friendly and courteous staff, Michael Land was knowledgeable and stayed in contact with me through the process. More

by eddiejarrell
Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Michael Land

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