1,346 Reviews of Plaza Cadillac - Service Center
Got my appointment within a week. Everyone was very friendly and helpful. The wait was long but took care to check my concerns. Had to order the parts to fix. Still waiting on that Everyone was very friendly and helpful. The wait was long but took care to check my concerns. Had to order the parts to fix. Still waiting on that to happen Was pleased with the overall service I received compared to other dealerships I’ve used More
I'm really disappointed in the parts department. They ordered the wrong part. Both times that I've ordered something they have never called to let me know. Spent 2 hours there the last time to have They ordered the wrong part. Both times that I've ordered something they have never called to let me know. Spent 2 hours there the last time to have the part replaced, which was not supposed to take long, for them to inform me it was the wrong part. They had the correct part overnighted and still haven't heard from them. The service department has been great about washing the car and finding out the part was defective. More
The service advisor was professional and prompt. The work we needed was done on time for a reasonable price. Our Cadillac seldom needs service, but we always use Plaza Cadillac. The work we needed was done on time for a reasonable price. Our Cadillac seldom needs service, but we always use Plaza Cadillac. More
Service staff was knowledgeable, and attentive. Thus allowed a quick service(oil change), AND Ifelt pampered with snacks and beverage, with friendly conversation based on previous visits and infor Thus allowed a quick service(oil change), AND Ifelt pampered with snacks and beverage, with friendly conversation based on previous visits and information... Thx More