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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,330 Reviews

1,330 Reviews of Plaza Cadillac - Service Center

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January 15, 2022

Mr Steven over at The service department is amazing he’s taking care of my Cadillac every single time I go there and always works with me with my schedule very professional and always willing to help any cu More

by Jd_Official
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2022 -

Jd_Official responded

Thank you guys!!!!!

January 14, 2022

Service center employee met me when I pulled in pointed to where service writer was, checked in I had an appointment kept me informed when car would be done. More

by Tinamoon_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bach
January 13, 2022

Great service with a smile. No need to clip coupons, loyal customers always get the best deal, as well as, a very clean car. More

by HTINKLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Akarcay
January 12, 2022

Always a great job clean waiting room and rest rooms, they have been servings my vehicles for at least five years More

by JCBEAM.CRANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve service
January 12, 2022

The staff in the service Department top notch, explained everything in detail just like it was their own car. More

by MMSEIDEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry, Eve.
January 10, 2022

Steve informed me of the concerns with my car and it was properly documented on the paperwork. Informed me that my car was going at a certain time and it was. Great job to Steve and Thank you !! More

by Scottb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
January 08, 2022

There is not space here to provide a full disclosure of my dissatisfaction. Suffice it to say, my car was in your service department a solid 3 weeks. Less than 48 hours after picking up the car, it DIED More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of above. Harry, service mgr, Eve, receptionist
Jan 27, 2022 -

Plaza Cadillac responded

I am really sorry that you were dissatisfied with the service. Please contact with information so I can look it up and investigate. Patrick

January 08, 2022

Service desk employees are courteous and efficient. Safety recall was accomplished in a reasonable amount of time. More

by CREVELL2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
January 06, 2022

Prompt scheduling for any service. Techs perform maintenance in a timely fashion, and completed repairs are reliable. More

by SPARKS1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
January 04, 2022

Plaza Cadillac was great. Very efficient. Whole experience was seamless from making the appointment to ordering the parts to quality repair service. The Right hand new what the Left hand was doing. More

by cjk12528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Worked with Service dept, and the consigere driver
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