Rick Jimenez
Rick Jimenez at Plaza Cadillac

Rick Jimenez

Certified Sales & Leasing Professional

Plaza Cadillac

8893 US-441
Leesburg, FL 34788

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4.9
293 Reviews

Dealership Experience

30 yrs, 11 mos

Industry Experience

36 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

293 Reviews

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293 Reviews of Rick Jimenez

August 01, 2026

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Employee Rating

Very clean and nicely displayed vehicles and information. Waited a few minutes for someone to notice me, but then received immediate and excellent attention from Rick. He showed me what was available and p More

by donnar01
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Tony Pagano

July 30, 2026

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This place and all these people are awesome . I have been dealing with Mark in parts for years and recently chose to use the service center there for a customer of mines GMC pick up . Everybody I More

by bodyshopincc
Service Price Transparency
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Recommend Dealer
Yes

July 25, 2026

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I’m very happy with my purchase and also my sales person Rick Jiminez…everyone is very helpful. The service department was excellent in detailing. Would highly recommend them! More

by listwithjana
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

July 16, 2026

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A hour and a half oil change will make me look for another dealer who can get it done quicker. My last oil change took 2 and a half hours which is unacceptable. More

by bobt5
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Recommend Dealer
Yes
Jul 17, 2026

Plaza Cadillac responded

I sincerely apologize that we did not meet your expectations regarding the time required to complete your service. We always strive to communicate an accurate estimate of how long each visit should take. Based on your service history, your visit included more than just an oil change. On your Cadillac, routine maintenance typically involves several additional services to help ensure your vehicle is operating safely and efficiently. During your appointment, we performed: An oil and filter change A tire rotation A comprehensive vehicle inspection, including the brakes, fluid levels, and tire pressures A check for any available computer/software updates A review for any open safety recalls Replacement of both the engine air filter and cabin air filter A complimentary wash and vacuum of your vehicle A service of this scope typically takes about an hour and a half to complete. We appreciate your feedback and are sorry that the timing did not meet your expectations. If you would like to discuss your experience further, please don't hesitate to give me a call. I'd be happy to speak with you. Thank you for your business, and we appreciate the opportunity to serve you.

June 26, 2026

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Thank you Rick for years of providing above expectation service and courtesy. Thank you Plaza for always having the right car in the right color! I love my XT5 in Emerald Green! More

by gailpatel
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Michael Land

June 26, 2026

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The dealer and sales staff were very professional in how they interacted with my wife and I. This is the second new car we have purchased from Rick. More

by jackarvan3
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen

June 06, 2026

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It was very good service to maintain an expensive, very good car meeting manufactures recommended standards More

by JF55WRIGHT
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Recommend Dealer
Yes

Other Employees Tagged: Mark Allen, Tony Pagano

May 30, 2026

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I've been overlooking my oil change until the last minute. Then tried to see if they can squeeze me in without an appointment. They called me back with a cancelation and I was able to get the oil chan More

by RIVERA.VICTOR28
Service Price Transparency
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Recommend Dealer
Yes

May 26, 2026

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They did the maintenance on my new car and did a great job. The car was washed afterwards and looked great More

by marielilley3
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Recommend Dealer
Yes

March 30, 2026

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Excellent salesperson and great place to buy your new or used Cadillac. You will not be disappointed. More

by Nick G
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Recommend Dealer
Yes

Other Employees Tagged: Michael Land

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