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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,330 Reviews
Call Service Center (352) 787-1323

1,330 Reviews of Plaza Cadillac - Service Center

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November 24, 2021

Considering the number of vehicles being serviced last week, the service department did an outstanding job. I especially appreciated the professional and courteous way the 2 managers handles a difficult More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry and ?Steve??
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November 24, 2021

Service department is fair and knowledgeable. Steve at the desk was courteous and kept me updated on service issues More

by Butterflyangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department Steve,
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November 23, 2021

Our service rep, Steve, always makes sure he understands our issues and gets us the best answers to our questions with good results. More

by PAUL.MACY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service, Steve Wiggins
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November 22, 2021

I would not have needed this visit had the issue was corrected during the August visit! Nothing was found then even though I identified an issue at that point. More

by BOCHARGRIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
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November 21, 2021

This oRegular maintenance included a car wash which was very nice. Staff were very friendly More

by PSOBOCINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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November 21, 2021

Provides good and efficient service but lacks in customer amenities. You want 5 more words, here they are. More

by Waltown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bach
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Nov 22, 2021 -

Plaza Cadillac responded

Thanks for your feedback. We would welcome any suggestions about what amenities we could add.

November 21, 2021

Great dealership and service department. Very knowledgeable and courteous. A pleasure to do business with. More

by Pavmann1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department.
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November 21, 2021

Vehicle continues to “jump” when decreasing speed - between 25 and 20 mph - seems transmission is slipping. Technician assured me this is normal . The jolt of this is more than a downshift of gears. More

by pdcumbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department personnel
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Dec 01, 2021 -

Plaza Cadillac responded

Thank you for you survey and we never want to see an unhappy customer. I went over the repair order and talked to Tech about vehicle and just in case we are feeling something different then you i invite you to come drive with at your convenience.

November 20, 2021

Offered 9k more than your dealership in sale of Cadillac. Please remove us from future mailings More

by RUASUNLOVER
Recommend Dealer
Yes
Employees Worked With
Steve
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November 18, 2021

They are always fast to take care of my problems are reasonable right and very courteous I will continue to use plaza More

by tomschettino@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Bianchi
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