1,329 Reviews of Plaza Cadillac - Service Center
I was very pleased with my service call. Harry and Sreve were very professional in the handling of my request Thank you for taking the time to advise me of the operation of my sun roof. The new knowledge w were very professional in the handling of my request Thank you for taking the time to advise me of the operation of my sun roof. The new knowledge was really a surprise, but great to know More
I am very pleased with the help, corporation, personal touch with our service rep Harry. Though the issues turned out to be very costly we are very pleased with the end results. Thank you. touch with our service rep Harry. Though the issues turned out to be very costly we are very pleased with the end results. Thank you. More
I was in for the 7500 mile service on my XTS. The service was fast and everyone was very friendly. I have done business with Plaza for 18 years and purchase 4 cars from Plaza. service was fast and everyone was very friendly. I have done business with Plaza for 18 years and purchase 4 cars from Plaza. More
Very persistent in identifying and correcting an internal engine problem. Service desk personnel, Harry and Steve, were always friendly and helpful. Use of a loaner car was very much appreciated. engine problem. Service desk personnel, Harry and Steve, were always friendly and helpful. Use of a loaner car was very much appreciated. More
Appointment was scheduled within 2 Days! Excellent Appointment was scheduled within 2 Days! Excellent Service and Sales Departments! Kept up to date on service status. Very friendly atmosphere! Ver Appointment was scheduled within 2 Days! Excellent Service and Sales Departments! Kept up to date on service status. Very friendly atmosphere! Very satisfied will work performed. 👍 More
Harry and Steve did a great job. Steve got things started while Harry was tied up so I did not have to wait to be helped. Harry followed up on all items and worked with RICK JIMENEZ to coordinate an started while Harry was tied up so I did not have to wait to be helped. Harry followed up on all items and worked with RICK JIMENEZ to coordinate an item. Everyone is friendly, courteous and knowledgeable. It is is good to see Tony back! More
I trust this service center. Even though the dealer cost for repairs is usually higher than I might get elsewhere, I rely on Plaza Cadillac to do critical repairs as most of them are. We usually work with for repairs is usually higher than I might get elsewhere, I rely on Plaza Cadillac to do critical repairs as most of them are. We usually work with Harry in the service dept. and he is friendly. knowledgeable and efficient. More
Love the dealership. Bought 3 vehicles from them. Primarily for the service dept. They are awesome. This 2017 I dont care for because of the energy saver. When stopping car shuts down ; and thei Primarily for the service dept. They are awesome. This 2017 I dont care for because of the energy saver. When stopping car shuts down ; and their also is a vibration where I feel I've been rear ended. Hate it wished we kept our 2013 or bought a 2015. Do you take returns? Can we take it back and get a 2015 with very low mileage? I've looked at Car Max and they have them. I told Michael to ask you, but he said it cant be done!! I say it could be done, but at what cost to us. Doesn't hurt to ask. I might just go to Car Max and find out! More