Back

Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,329 Reviews

1,329 Reviews of Plaza Cadillac - Service Center

Sort by
September 05, 2020

Work was completed correctly, on time, and in a very friendly manner. Car was washed after the service, we were very happy with the service. More

by amacherl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wiggins
September 05, 2020

Harry is great to work with. I appreciate his work ethic. I shouldn't have to spell out 25 words to make a review. Please change this. More

by lboornaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
September 05, 2020

I was very pleased with my service call. Harry and Sreve were very professional in the handling of my request Thank you for taking the time to advise me of the operation of my sun roof. The new knowledge w More

by PETERS81712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry and Steve in Service
Sep 08, 2020 -

Plaza Cadillac responded

thank you responding to the survey but please review response. you seems to be very pleased but put ones on most categories. you change if this is a mistake.

September 03, 2020

I am very pleased with the help, corporation, personal touch with our service rep Harry. Though the issues turned out to be very costly we are very pleased with the end results. Thank you. More

by paula.eggeling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
September 01, 2020

I was in for the 7500 mile service on my XTS. The service was fast and everyone was very friendly. I have done business with Plaza for 18 years and purchase 4 cars from Plaza. More

by RBEAVER731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Akarcay
August 30, 2020

Very persistent in identifying and correcting an internal engine problem. Service desk personnel, Harry and Steve, were always friendly and helpful. Use of a loaner car was very much appreciated. More

by JRANDMTUCKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry in the service department was excellent.
August 30, 2020

Appointment was scheduled within 2 Days! Excellent Appointment was scheduled within 2 Days! Excellent Service and Sales Departments! Kept up to date on service status. Very friendly atmosphere! Ver More

by BROZINAFL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry in Service Dept
August 29, 2020

Harry and Steve did a great job. Steve got things started while Harry was tied up so I did not have to wait to be helped. Harry followed up on all items and worked with RICK JIMENEZ to coordinate an More

by duvalldp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

I trust this service center. Even though the dealer cost for repairs is usually higher than I might get elsewhere, I rely on Plaza Cadillac to do critical repairs as most of them are. We usually work with More

by ALEAHY14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry in the service dept.
August 29, 2020

Love the dealership. Bought 3 vehicles from them. Primarily for the service dept. They are awesome. This 2017 I dont care for because of the energy saver. When stopping car shuts down ; and thei More

by MJD3751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Bennett
...
94
...