1,329 Reviews of Plaza Cadillac - Service Center
Dealer picked up car at my home as planned and delivered back about 5 hours later but the problem was not corrected. They say they replaced the front and rear cameras but when I used the next day I got the back about 5 hours later but the problem was not corrected. They say they replaced the front and rear cameras but when I used the next day I got the error message that the camera were not working. Called them and they have yet to return my call a day later More
Employees at service desk are always professional and friendly. I have always had very good service at this dealership. Usually easy to get a service appointment. friendly. I have always had very good service at this dealership. Usually easy to get a service appointment. More
I always get excellent service from the service people at Plaza, especially Harry! They are very courteous and the waiting room is clean and comfortable. Plaza, especially Harry! They are very courteous and the waiting room is clean and comfortable. More
Very happy with service. Was not comfortable that employees were not wearing masks and your service department area didn't allow social distancing. Steve was my attending service person. employees were not wearing masks and your service department area didn't allow social distancing. Steve was my attending service person. More
Steve in service is always very attentive and gives a accurate time as to when to expect the car to be finished. Nice waiting room. accurate time as to when to expect the car to be finished. Nice waiting room. More
Steve great service advisor, always trust him with my vehicle, as your mechanics at Plaza cadillac, will not take to any other dealership, no worries at all great place vehicle, as your mechanics at Plaza cadillac, will not take to any other dealership, no worries at all great place More
Everyone was super nice and veryProfessional.They took Everyone was super nice and very Professional. They took care of the problem. I did have to return a second time for the same problem. I wish peop Everyone was super nice and very Professional. They took care of the problem. I did have to return a second time for the same problem. I wish people were wearing masks. But otherwise thumbs up. More
Excellent service department. Employees are knowledgeable and efficient. Work is done quickly and any new problems are discussed with you in great detail. Great place to do business with! knowledgeable and efficient. Work is done quickly and any new problems are discussed with you in great detail. Great place to do business with! More
Another great experience. My Cadillac was beautifully serviced with oil and filter and all the systems checked out and I'm extremely happy with the great mechanic that did my work. serviced with oil and filter and all the systems checked out and I'm extremely happy with the great mechanic that did my work. More