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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
569 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 569 reviews

November 20, 2020

Was not happy that tire balancing was not included in tire rotation. Was not happy that tire balancing was included in tire rotation. Need 25 words!!! More

by ARVIE1727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Nov 23, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this review of your recent visit to our Service Department. We apologize that, although you provided a 4.5-star review, you were not totally satisfied with the services you received. Your feedback is helpful and will be considered as we move forward in our efforts to ensure that we are providing the types of services needed by our customers. Thanks again!

November 20, 2020

Service was fine. I had trouble with the tires and everything was checked to make sure there were no leaks. Oil change was performed. Vehicle was done in a timely manner. Cannot give five stars bec More

by steveannaust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Nov 23, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Hello and thank you for sharing this information about your recent visit to our Service Department. We want all our customers to have a 5-star experience each time they visit. Great value is placed upon feedback and this will be considered as we move forward with our efforts to ensure that we are providing services that meet our customers' needs.

November 17, 2020

We are extremely happy with the vehicle that we purchased from Plaza. The people that we worked with were extremely helpful in getting us close to what we wanted. More

by WEDDING.WHITELAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julien Crocher
Nov 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you so much for this review of your purchase from Plaza CDJR. We are glad to know that you are "extremely happy with the vehicle" and that our staff was "extremely helpful" in their efforts to get you into your perfect car. We are happy to have you as a customer and look forward to seeing you again!

November 14, 2020

Very thorough and kind. They reviewed the invoice with me for accuracy and made necessary corrections. Facilities were neat and comfortable. I enjoyed the visit. Good coffee! More

by diannewills88
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki, Jennifer Michaels
Nov 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Hello Dianne and we thank you for the great review of your recent visit to our Service Department. We work hard to ensure that all our customers have the best experiences possible with every visit and your feedback confirms that we are meeting those goals. We are happy to have you as a customer and look forward to seeing you again!

November 11, 2020

I’d have to compliment the sales department (Scotty, Dale) for really going to bat on my new purchase. Great deal on my trade, looking forward to a long relationship with the dealership. More

by THELAMOREES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas, Roger Jones, Scott Parker, Michael VanPatten
Nov 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for your recent visit and for your compliments about the efforts of Scotty and Dale. We go the extra mile to provide great deals for all our customers and look "forward to a long relationship" with you as well. We are so happy that we were able to meet, and perhaps exceed, your expectations in the purchasing process. Thanks again!

November 11, 2020

My jeep looks quite pretty. Everything was completed as per my request. My jeep is very happy. Jennifer and Dale were extremely helpful and courteous. More

by crussler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones, Jennifer Michaels
Nov 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of your recent visit to our service department and your comments about the efforts of Jennifer and Dale. We love hearing from happy customers and look forward to seeing you again!

November 09, 2020

Wow, Amazingly Fast. Took me vehicle in for Software upgrade. Waited less than an hour, walking or drive up is what I did. No appointment More

by scott.7paxton@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Antoine Thomas, Ryan Orr, Roger Jones, Jennifer Michaels, Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Outstanding! We are committed to 100% customer satisfaction and are so happy to hear about the "amazingly fast" service you received. We appreciate your business and look forward to the next opportunity to exceed your expectations!

November 09, 2020

My appointment was for a check engine light. staff was courteous, and professional. spoke to me about my vehicle. replaced an air filter while there. service time was no less than expected. very satisf More

by GBSAS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Michaels
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for sharing your recent experience with our Service Department and your recommendation. We are happy to know that you were "very satisfied" with the results and that we exceeded your expectations regarding the amount of time taken to perform services to your vehicle. We are always here for you!

November 09, 2020

Gator was so helpful and knowledgeable thank you for everything. Coming in with my New van. Have a New service Dept now Thanks again everybody More

by krisk61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator , Steven Bowman
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you so much for this 5-star review of your recent visit to our Service Department and for the great feedback on Gator's efforts. We appreciate your feedback and your business!

November 09, 2020

Took 2 weeks to have my car fixed and contacted that it was done. Was told it would take 3 days to get the part in and after that no updates until I called to see if my car was done More

by amccaig6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Nov 10, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for the feedback about your recent experience with our Service Department. We welcome all feedback as it helps us to grow and improve and to identify specific areas that may require additional emphasis. We look forward to additional opportunities to serve you again in the future. Thanks again for your feedback.

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