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Plaza Chrysler Dodge Jeep Ram - Service Center
Inverness, FL
125 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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125 Reviews of Plaza Chrysler Dodge Jeep Ram - Service Center
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December 30, 2023
Kristen was awesome I called for an appointment and I was able to get the front and rear brakes done on my car in a timely and for what I was quoted. I would definitely recommend her as your service advisor. able to get the front and rear brakes done on my car in a timely and for what I was quoted. I would definitely recommend her as your service advisor. More
by dgelbogis
Helpful September 17, 2023
Took 5 emails to get a response I finally got. From GM. I went to the SunBiz website to find the owner. I got my answer finally . I even had one person respond and she was no help even thou From GM. I went to the SunBiz website to find the owner. I got my answer finally . I even had one person respond and she was no help even though I gave her all details and what I needed; She said she would forward. More
by swiegner
Employees Worked With
unknown
July 05, 2023
DO NOT GO THERE. I bought a CPO, and 3 months of owning it there was major problems that multiple mechanics stated could not of occurred during this duration. And e I bought a CPO, and 3 months of owning it there was major problems that multiple mechanics stated could not of occurred during this duration. And even taking it back to the dealership they also stated that for the damage that occurred my car would have been towed or in a wreck. (Which it was in neither) so with no help from the GM, they gave me a “discount” and would not compliment me which was clearly their mistake selling me a car with previous damage. Very rude customer service. If you feel the need to buy a car there. Take a master mechanic and double check their work before you purchase a car by them. I never felt more dissatisfied. If I could I would give this 0 stars. More
by willgoes_ham81
Employees Worked With
N/A
June 06, 2022
James Perez and I had a he said she said conversation. I said don't do all the maintenance he suggested just fix the broken door. He said that I said do all the work. So when the car was ready 2 1/2 days I said don't do all the maintenance he suggested just fix the broken door. He said that I said do all the work. So when the car was ready 2 1/2 days later the bill was far more than expected and they had completed all the "maintenance" to the tune of over $700. NOT what was expected. More
by Unhappy
Employees Worked With
May 07, 2022
Very good people to work with when purchasing a vehicle. Good delivery process, did not take hours like other dealers Good delivery process, did not take hours like other dealers More
by linda.spitzer
Employees Worked With
Other Employees :
Jeff Chuprinski, Deanna Pelletier, Michele Smith, Darrin Elpers
February 24, 2022
Excellent vehicles. Unfortunately, horrible communication with parts and service. Ex recalls( there where 2). The 1st one I initiated the call to parts. Extensive wait f Unfortunately, horrible communication with parts and service. Ex recalls( there where 2). The 1st one I initiated the call to parts. Extensive wait for part. The 2nd( which is extremely urgent as it deals with the coolant agent , which can result in fire to vehicles and potential passengers) I was promised a call from the parts department, when the part was in, never came. I’m talking months. I let it go to to have issues, but again no promised call. Again, I initiated the call. Insult to injury, a slap in the face; they were fully stocked. It gets worse. Service reported, again with my initiated call( 4, 1/2 hrs in) left a voicemail, that was return 1/2hr. The recall required a 2nd part- not in stock!! Bottom line- parts and service get a low grade for communication to each other. More importantly to the consumer. Now I’m onto day 2. I had anticipated 1 day. Reality is; I’ll receive my vehicles, day 3. Obviously, I would have gotten the recall done. It would have been helpful to know in advance it would take 3 days. Sadly, I endured many excuses More
by margaretmim
Verified CustomerJune 12, 2021
Had a small hiccup after I bought my jeep but Dale made it right and I would still drive 8 1/2 to buy from them again. By far the best dealership. it right and I would still drive 8 1/2 to buy from them again. By far the best dealership. More
by Lcox91920
Employees Worked With
February 05, 2021
Great service and very knowledgeable as well as professional. Will definitely ask for Jeromy again. He was thorough and explained everything that needed to be done to my vehicle professional. Will definitely ask for Jeromy again. He was thorough and explained everything that needed to be done to my vehicle More
by bnesselrot
Employees Worked With
Jeremy Ulecki
February 04, 2021
Friendly knowledgeable service team. Kept me updated on the progress of my routine maintenance service and was very pleasant to converse with. With the tasks completed the Service Tech went over the resul the progress of my routine maintenance service and was very pleasant to converse with. With the tasks completed the Service Tech went over the results and findings to keep me up to date on my vehicles health. More
by dynagliderob
Employees Worked With
Jeffrey, Chupinski
