Thank you bnesselrot for the 5-star review and recommendation based upon your recent visit when you experienced "great service and very knowledgeable as well as professional" treatment. Jeremy is a great technician and we count ourselves lucky to have him on our staff. We appreciate your business and look forward to working with you again in the future!
Am trying to get our balance we owe on our Jeep down so we can trade it in on another vehicle. We really like the Compass but can’t put a great deal down on it. We are also upside down with high mileage.
Thank you bnesselrot for your response. Please contact us directly at (352) 726-1238 and we will get you connected with the appropriate parties to talk with you about your specific situation, answer/ clarify any questions you may have, or provide information needed to assist you in making your decision on how to move forward. We look forward to talking with you.
Friendly knowledgeable service team. Kept me updated on the progress of my routine maintenance service and was very pleasant to converse with. With the tasks completed the Service Tech went over the results and findings to keep me up to date on my vehicles health.
Thank you dynagliderob for providing this great review of the "friendly knowledgeable service team" who communicated with you throughout the service process and explained the results and findings on the health of your vehicle. We look forward to seeing you again!
Thank you ruthi79 for your review and for letting us know that you received "excellent, polite, knowledgeable, professional service" from our service department. We strive to provide only the best services to all our customers and really appreciate your business. Please let us know what we can do for you in the future!
Thank you sandjgarcia for a 5-star review of the "extremely great service" you received during your recent visit to our service department. Customer feedback is very important to us - we appreciate your business and are happy to have you as our customer!
"For the most part I am happy with Plaza. The reason for a..."
- HOG_TYED Verified Customer Verified Customer
For the most part I am happy with Plaza. The reason for a 3 star is that I took my Wrangler in for mounting and balancing of 5 tires. The fist thing was that they broke two studs off. That cost me an extra $150 + new wheel locks and an extra day in the shop. On top of that they damaged a center cap witch I did'nt notice until I got home.
Thank you for this review based upon your recent service department visit. Please accept our apology for any problems that may have resulted from the mounting and balancing of your vehicle's tires. We aspire to provide the best services possible to all our customers with every visit. As the General Manager of Plaza CDJR, your comments are important to me. If you would like to further discuss your concerns, you may contact me either by phone or email.
Thank you annmc0707 for taking the time to submit this great review of your recent service department visit and for letting us know that the work was performed in a fast and efficient manner at a good price. We appreciate your business and look forward to seeing you again!
Thank you Hurley_Michele for a great review of your recent service department visit and for letting us know that you were very satisfied with the work performed as well as the price. We appreciate your recommendation and look forward to your next visit!
"The overall service I experienced was very satisfactory,..."
- vrudelis Verified Customer Verified Customer
The overall service I experienced was very satisfactory, Jeremy was very polite and efficient, However, the chairs in the waiting room are the most uncomfortable chairs to sit in . Will try to remember to bring a pillow next time.
Thank you vrudelis for taking the time to review your recent visit to our service department and for the 5 stars based on your overall very satisfactory service experience with Jeremy. We'll also see what we can do to remedy the "uncomfortable chairs" in the waiting area. Thanks again for your review. We appreciate your business!