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Plaza Chrysler Dodge Jeep Ram - Service Center

Inverness, FL

4.3
117 Lifetime Reviews • Review Dealership
Call Service Center (352) 201-3929

117 Reviews of Plaza Chrysler Dodge Jeep Ram - Service Center

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February 05, 2021

"Great service and very knowledgeable as well as..."

- bnesselrot

Great service and very knowledgeable as well as professional. Will definitely ask for Jeromy again. He was thorough and explained everything that needed to be done to my vehicle

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
5.0
Report | Print
Feb 07, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you bnesselrot for the 5-star review and recommendation based upon your recent visit when you experienced "great service and very knowledgeable as well as professional" treatment. Jeremy is a great technician and we count ourselves lucky to have him on our staff. We appreciate your business and look forward to working with you again in the future!

Feb 07, 2021 -

bnesselrot responded

Am trying to get our balance we owe on our Jeep down so we can trade it in on another vehicle. We really like the Compass but can’t put a great deal down on it. We are also upside down with high mileage.

Feb 08, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you bnesselrot for your response. Please contact us directly at (352) 726-1238 and we will get you connected with the appropriate parties to talk with you about your specific situation, answer/ clarify any questions you may have, or provide information needed to assist you in making your decision on how to move forward. We look forward to talking with you. Antoine Thomas General Manager www.plazachryslerdodge.com

Helpful
February 04, 2021

"Friendly knowledgeable service team. Kept me updated on..."

- dynagliderob

Friendly knowledgeable service team. Kept me updated on the progress of my routine maintenance service and was very pleasant to converse with. With the tasks completed the Service Tech went over the results and findings to keep me up to date on my vehicles health.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Chupinski
Report | Print
Feb 05, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you dynagliderob for providing this great review of the "friendly knowledgeable service team" who communicated with you throughout the service process and explained the results and findings on the health of your vehicle. We look forward to seeing you again!

Helpful
February 04, 2021

"EXCELLENT, POLITE, KNOWLEDGEABLE, PROFESSIONAL SERVICE...."

- ruthi79

EXCELLENT, POLITE, KNOWLEDGEABLE, PROFESSIONAL SERVICE. FROM OUR PHONE CALL TO EXITING THE SERVICE DEPARTMENT WE WERE IMPRESSED WITH THE EMPLOYEES. EVERYONE IS ALWAYS FRIENDLY & PROFESSIONAL.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
JEFFREY CHUPRINSKI
Report | Print
Feb 05, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you ruthi79 for your review and for letting us know that you received "excellent, polite, knowledgeable, professional service" from our service department. We strive to provide only the best services to all our customers and really appreciate your business. Please let us know what we can do for you in the future!

Helpful
February 03, 2021

"Extremely great service and done for us when we brought..."

- sandjgarcia

Extremely great service and done for us when we brought the van in without waiting, also very courteous. Best service from a dealership for us

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
5.0
Dale Jones
5.0
Norman Kingsley
5.0
Jeremy Ulecki
5.0
Report | Print
Feb 05, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you sandjgarcia for a 5-star review of the "extremely great service" you received during your recent visit to our service department. Customer feedback is very important to us - we appreciate your business and are happy to have you as our customer!

Helpful
February 01, 2021

"For the most part I am happy with Plaza. The reason for a..."

- HOG_TYED

For the most part I am happy with Plaza. The reason for a 3 star is that I took my Wrangler in for mounting and balancing of 5 tires. The fist thing was that they broke two studs off. That cost me an extra $150 + new wheel locks and an extra day in the shop. On top of that they damaged a center cap witch I did'nt notice until I got home.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
5.0
Report | Print
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this review based upon your recent service department visit. Please accept our apology for any problems that may have resulted from the mounting and balancing of your vehicle's tires. We aspire to provide the best services possible to all our customers with every visit. As the General Manager of Plaza CDJR, your comments are important to me. If you would like to further discuss your concerns, you may contact me either by phone or email. Antoine Thomas General Manager (352) 726-1238 www.plazachryslerdodge.com

Helpful
January 29, 2021

"I needed new tires on my Dart. They did a good job! Fast..."

- annmc0707

I needed new tires on my Dart. They did a good job! Fast and Efficient and Good Pricing. Hats off to Detail for the Courtesy wash and vacuum!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
5.0
George Rudelis
5.0
Report | Print
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you annmc0707 for taking the time to submit this great review of your recent service department visit and for letting us know that the work was performed in a fast and efficient manner at a good price. We appreciate your business and look forward to seeing you again!

Helpful
January 28, 2021

"The service department was friendly helpful and..."

- HURLEY_MICHELE

The service department was friendly helpful and professional. I was very satisfied with their work and the price. I would recommend them and I plan to keep my car service by them . Thank you

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
5.0
Report | Print
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Hurley_Michele for a great review of your recent service department visit and for letting us know that you were very satisfied with the work performed as well as the price. We appreciate your recommendation and look forward to your next visit!

Helpful
January 26, 2021

"Looked into the problem promptly, and kept me informed as..."

- jdjd547

Looked into the problem promptly, and kept me informed as to the progress. A part had to be ordered and I will have to make a return visit which I fully understand.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
5.0
Dale Jones
5.0
Report | Print
Jan 27, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks, jdjd547 for this 5-star review and recommendation based on your recent experience with our service department. We are always here for you!

Helpful
January 23, 2021

"Quick prompt service.Very professional and courteous.Will..."

- JOHNANDJAN

Quick prompt service.Very professional and courteous.Will use service again.You should accept comments of any length instead of a minimum of 25 words.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
5.0
Report | Print
Jan 23, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you JOHNANDJAN for a great 5-star review of the quick, very professional, and courteous service you received during your last visit to our service department. We appreciate your business!

Helpful
January 20, 2021

"The overall service I experienced was very satisfactory,..."

- vrudelis

The overall service I experienced was very satisfactory, Jeremy was very polite and efficient, However, the chairs in the waiting room are the most uncomfortable chairs to sit in . Will try to remember to bring a pillow next time.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
5.0
Report | Print
Jan 20, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you vrudelis for taking the time to review your recent visit to our service department and for the 5 stars based on your overall very satisfactory service experience with Jeremy. We'll also see what we can do to remedy the "uncomfortable chairs" in the waiting area. Thanks again for your review. We appreciate your business!

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