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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
695 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 695 reviews

July 15, 2021

Very satisfied with Carlos Lorenzo's courteous, professional salesmanship and service. Very knowledgeable about the vehicle he was showing us. Carlos went over how everything operated and if there More

by jmascia217
Recommend Dealer
Yes
Employees Worked With
Carlos Lorenzo
Jul 29, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you jmascia217 for this 5-star review and for recognizing the efforts of Carlos Lorenzo who provided courteous and professional salesmanship and service during your recent purchase of a vehicle from our dealership. We appreciate your recommendation and your business!

July 13, 2021

Carlos Lorenzo was the BEST salesman I've ever had! He was so transparent and helpful it blew my mind! Will be back for sure! More

by onlineteacher54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lorenzo
Jul 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you onlineteacher54 for this 5-star review of your recent purchasing experience with Carlos Lorenzo who was the "BEST" salesman ever, was transparent and helpful. We look forward to seeing you next time!

Jul 13, 2021 -

onlineteacher54 responded

You bet! I'd like to add Mike in Finance and Ramon as well were also INCREDIBLE! GIVE Carlos, Mike, and Ramon a raise! Awesome team and made my family very happy!

Jul 14, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Hello onlineteacher54. We sincerely appreciate your recognition of Mike, in Finance, and Ramon, who were all part of an incredible and awesome team that made your family very happy! We thank you for choosing our dealership for your purchase and welcome you to the Plaza family!

July 12, 2021

Dealing with Carlos was awesome, he was efficient and made the process smooth. We waited a bit for finance dept. and we chatted about his time in law efforcement which was great because my son was a cop More

by skeptic Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael VanPatten, Carlos Lorenzo
Jul 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you skiptic Amy for this 5-star review of your recent visit to our Sales Department and for letting us know that Carlos was awesome, efficient, and made the process smooth. We are serious about customer satisfaction and go the extra mile to ensure that our customers get the best we have to offer. We appreciate your review, your recommendation, and your business!

July 11, 2021

I got a great deal on a great car! Couldn't ask for better. The sales agent, Chelsea Miller was great, helped me answer all my questions and get what I needed. More

by Rlb_333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael VanPatten, Chelsea Miller
Jul 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks, Rlb_33 for letting us know that you got a great deal on a great car and that your sales agent, Chelsea Miller, was great, helpful, and answered all your questions. We appreciate your business!

July 11, 2021

Michele was wonderful. Quick easy process! We have bought numerous vehicles from them and have always been treated like family! Would recommend this dealership to everyone! More

by DAWNMREVIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Sales Manager, Ryan Orr, Michael VanPatten, Michele Smith
Jul 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks for this review of your recent visit to our Sales Department and for letting us know that Michele, who provided a quick and easy process, was wonderful! Your comments and your recommendation are very important to us!

July 11, 2021

This dealership RIPPED ME OFF!!! We agreed to $15K OUT THE DOOR. Once we arrived at the dealership, they had me agree to an additional $488 for "tag" fees. I paid them $2488.00 to bring the "out the doo More

by Barbara G
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Ryl
Jul 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Hello Barbara G and thank you for providing this feedback about your recent visit and purchase of a used vehicle from Plaza CDJR. We pride ourselves in honesty, integrity, and transparency in every deal we make and would never mislead any customer. I am sorry that this has not been a positive experience for you and would like the opportunity to personally speak with you so I can ensure that I have a clear understanding of all the facts and circumstances involved in this situation. I am here to help and am hopeful that together we can find a path forward that will resolve your concerns. You may contact me, by phone or email, at your convenience. I hope to hear from you soon. Antoine Thomas General Manager (352) 726-1238 www.plazachryslerdodge.com

Jul 14, 2021 -

Barbara G responded

If you would be so kind as to examine my financing agreement, you will see that instead of giving me credit for the down payment I made of $2488.00 to reduce the total amount financed, my payment was simply added in as a cost, so instead of the total amount financed being reduced to $13,169.13, the total sale price went up to $20,622.64. I would appreciate the return of my down payment since it wasn't used for its intended purpose and never credited to me. The date was June 25. The vehicle was a 2015 Honda Accord. I'm sure you can find the sale on that date. My son bought a Jeep from you at the same time.

July 11, 2021

Very responsive to my requests with the vehicle selection and financing. Ended up with a quality vehicle at a price I could afford. Staff was very friendly. More

by JCERNICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael VanPatten, Marshall Ryl, Mitchell Rozens
Jul 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you JCERNICH for a 5-star review of your recent visit and for your feedback that the staff was very friendly, responsive to your requests, and helped you find a quality vehicle at a price you could afford. We appreciate your business and your recommendation!

July 10, 2021

Very helpful in finding the vehicle you are needing specifically. Thorough in explaining options in order to make the purchase. Would recommend to family and friends. More

by Technotrucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael VanPatten, Carlos Lorenzo, Chelsea Miller
Jul 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Technotrucker for letting us know that based upon your recent purchasing experience, you plan to recommend Plaza CDJR to your family and friends. We appreciate your business and look forward to seeing you again in the future!

July 08, 2021

The dealership actually had the truck on the lot as advertised not like some places that advertise and then put "in transit". My salesperson, Chelsea,made the whole process easy and without any high-pr More

by Scuba425
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Jones, Michael VanPatten, Chelsea Miller
Jul 08, 2021 -

Scuba425 responded

The dealership actually had the truck on the lot as advertised not like some places that advertise and then put "in transit". My salesperson, Chelsea,made the whole process easy and without any high-pressure sales tactics.

July 07, 2021

Easily one of the best experiences I've ever had when trying to buy a car. Carlos was very professional and very wonder ti work with. More

by trentin_trentin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lorenzo
Jul 13, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you trentin_trentin for letting us know that your recent purchase of a used vehicle was one of the best experiences you've ever had in buying a vehicle. Your comment that Carlos was very professional and great to work with is very important to us. We look forward to seeing you again in the future!

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