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Plaza Chrysler Dodge Jeep Ram

Inverness, FL

4.6
695 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer: We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home. Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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2077 Highway 44 West

Inverness, FL

34453

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Showing 695 reviews

September 18, 2020

Pleasant staff, efficient. I’ll go back for service and for sales. Lot is small and tightly packed. Not easy to enter or exit. Waiting area clean Was not given key code/transponder number with new key More

by kmargolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Sep 21, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback about your recent visit to our Service Department. Satisfying our customers is very important to us and this information will be used to formulate future improvements. Thanks again for your review.

September 17, 2020

Jason was great. Still waiting for the dent repair and the paint protection. they found the other key fob which will make life easier and cheaper for me. Hope that they can pick the car up for the den More

by JOHNSKARO4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Orr, Michael VanPatten
Sep 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this review and your recent purchase from our dealership. We take customer satisfaction seriously and want all our customers to enjoy the best services possible every time they visit. We appreciate your comments as we welcome all feedback as an opportunity to learn, grow, and as an opportunity toward improvement. Congratulations on your purchase and welcome to the Plaza CDJR family!

Sep 17, 2020 -

JOHNSKARO4 responded

Any response to my questions?

Sep 18, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Hello again. We are looking into what appear to be the pending items and the request to pick up the vehicle and will circle back with you. Thanks so much!

September 17, 2020

I drive out of my way to go to this place. I really like it. Lots of coffee and a nice waiting room :-) I give this place 5 stars. More

by SCUBAFISHINGGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman, Jeremy Ulecki, Roger Jones, Jennifer Michaels, Norman Kingsley
Sep 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

We really appreciate those 5-stars and are honored that you have chosen to drive out of your way to visit our Service Department. We are serious about making sure our customers have the best possible experience with each and every visit and look forward to seeing you the next time! We are always here for you!

September 17, 2020

Plaza is awesome as usual! Bought all three of my vehicles here and they always treat me right! Sonia my salesperson was great no pressure and very knowledgeable! Dale the manager was also nice to de More

by DDJONES93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Orr, Sonia Clark, Roger Jones, Michael VanPatten
Sep 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this great 5-star review, your loyalty, and your comments about the professionalism of our staff. We work very hard at providing outstanding customer service to all our customers and so glad to hear that we accomplished just that during your visit. We are happy to have you as a customer and look forward to serving you for many more years to come!

September 15, 2020

Excellent service as always, Completed work on my truck in a timely manner. I have had both my vehicles taken care of here by this dealership as they are top notch. More

by swordfishcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones, David Steed, Jennifer Michaels
Sep 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide a 5-star review of your recent visit to our Service Department. Our goal is to provide all of our customers with the best possible experiences and we are glad to see that we accomplished exactly that during your visit. We are happy to have you as a customer and look forward to seeing you again!.

September 15, 2020

I thought that everyone I encountered at the dealership were very friendly and very helpful with everything I needed. I had a great experience there. More

by MICHAELAKILLORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Thomas, Ryan Orr, Donnye Franklin, Michael VanPatten
Sep 17, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Michael for sharing this information about your recent visit to our dealership. We take customer satisfaction seriously and work hard to ensure that our customers receive only the best services with each and every visit. We appreciate your business!

September 14, 2020

We have been doing business with this Jeep dealership since we moved here 7 yrs ago. First it was Crystal and then when it became Plaza. Our last couple of visits to the service area have NOT been pleasa More

by cke1457373
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Michaels
Sep 15, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this review of your recent visit to our Service Department. We apologize for your experience and are sorry to hear you were less than satisfied. We are serious about providing the best services possible to our customers and are glad you took the time to share these concerns. We will be looking into the items mentioned in your review so any necessary changes can be made to improve our performance. Your years of loyalty are greatly appreciated and we hope you will continue to allow us to serve you in the future.

September 13, 2020

Jessica Hager is awesome, great costumer service and they really care about you and your family. I Will recommend this dealership to all my friends. More

by elasalazar27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Hager
Sep 14, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Hello and thank you for taking the time to provide a review. Your opinion is valued greatly and helps us maintain our outstanding standard of service to all our customers. We appreciate your business and look forward to seeing you again in the future!

September 12, 2020

They are ready to deal to sell cars and trucks. I've had offers for 4000 dollars over book on trade in and 9000 dollars off list price on a 50,000 dollar truck. Their service department is inconsistent. Som More

by newdimensionmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica in sales. Wonderful sales person. Don't know a lot of these people because they change a lot , Antoine Thomas, Ryan Orr
Sep 14, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for providing this review of your recent visit to our service department. We are serious about customer satisfaction. Your opinion is valued greatly and helps us to stay focused on our goal of providing only the best services for our customers. We look forward to seeing you again soon.

September 09, 2020

Almost all of the staff were awesome. Friendly, fun and helpful. BUT, when you are spending 30-40 THOUSAND dollars you expect the decency and respect of a full demo of your vehicle, if not befoe the sale a More

by MELFLNATIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Jones, Scott Parker, Michael VanPatten
Sep 09, 2020 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for your review of your recent visit and purchase at our dealership. We value our customers' opinions and would like to thank you for elevating your concerns to our attention. We apologize that our service did not satisfy your expectations and will use your feedback to make future improvements. Thanks again for your review.

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