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Plaza Chrysler Dodge Jeep Ram - Service Center

Inverness, FL

3.3
125 Reviews

125 Reviews of Plaza Chrysler Dodge Jeep Ram - Service Center

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February 04, 2021

EXCELLENT, POLITE, KNOWLEDGEABLE, PROFESSIONAL SERVICE. FROM OUR PHONE CALL TO EXITING THE SERVICE DEPARTMENT WE WERE IMPRESSED WITH THE EMPLOYEES. EVERYONE IS ALWAYS FRIENDLY & PROFESSIONAL. More

by ruthi79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFFREY CHUPRINSKI
Feb 05, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you ruthi79 for your review and for letting us know that you received "excellent, polite, knowledgeable, professional service" from our service department. We strive to provide only the best services to all our customers and really appreciate your business. Please let us know what we can do for you in the future!

February 03, 2021

Extremely great service and done for us when we brought the van in without waiting, also very courteous. Best service from a dealership for us More

by sandjgarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bowman, Jeremy Ulecki, Norman Kingsley
Feb 05, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you sandjgarcia for a 5-star review of the "extremely great service" you received during your recent visit to our service department. Customer feedback is very important to us - we appreciate your business and are happy to have you as our customer!

February 01, 2021

For the most part I am happy with Plaza. The reason for a 3 star is that I took my Wrangler in for mounting and balancing of 5 tires. The fist thing was that they broke two studs off. That cost me an extra $ More

by HOG_TYED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for this review based upon your recent service department visit. Please accept our apology for any problems that may have resulted from the mounting and balancing of your vehicle's tires. We aspire to provide the best services possible to all our customers with every visit. As the General Manager of Plaza CDJR, your comments are important to me. If you would like to further discuss your concerns, you may contact me either by phone or email. Antoine Thomas General Manager (352) 726-1238 www.plazachryslerdodge.com

January 29, 2021

I needed new tires on my Dart. They did a good job! Fast and Efficient and Good Pricing. Hats off to Detail for the Courtesy wash and vacuum! More

by annmc0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki, George Rudelis
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you annmc0707 for taking the time to submit this great review of your recent service department visit and for letting us know that the work was performed in a fast and efficient manner at a good price. We appreciate your business and look forward to seeing you again!

January 28, 2021

The service department was friendly helpful and professional. I was very satisfied with their work and the price. I would recommend them and I plan to keep my car service by them . Thank you More

by HURLEY_MICHELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Feb 02, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you Hurley_Michele for a great review of your recent service department visit and for letting us know that you were very satisfied with the work performed as well as the price. We appreciate your recommendation and look forward to your next visit!

January 26, 2021

Looked into the problem promptly, and kept me informed as to the progress. A part had to be ordered and I will have to make a return visit which I fully understand. More

by jdjd547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bowman
Jan 27, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thanks, jdjd547 for this 5-star review and recommendation based on your recent experience with our service department. We are always here for you!

January 23, 2021

Quick prompt service.Very professional and courteous.Will use service again.You should accept comments of any length instead of a minimum of 25 words. More

by JOHNANDJAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bowman
Jan 23, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you JOHNANDJAN for a great 5-star review of the quick, very professional, and courteous service you received during your last visit to our service department. We appreciate your business!

January 20, 2021

The overall service I experienced was very satisfactory, Jeremy was very polite and efficient, However, the chairs in the waiting room are the most uncomfortable chairs to sit in . Will try to remember More

by vrudelis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
Jan 20, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you vrudelis for taking the time to review your recent visit to our service department and for the 5 stars based on your overall very satisfactory service experience with Jeremy. We'll also see what we can do to remedy the "uncomfortable chairs" in the waiting area. Thanks again for your review. We appreciate your business!

January 18, 2021

Very professional and friendly, kept me informed of what was going on with my truck, and the person that cleaned my truck after the service did a very good job as well. More

by huntnut2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Jan 20, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide this great 5-star review of the "Very professional and friendly" service you received during your recent visit to our service department. We appreciate your feedback and your business!

January 16, 2021

Had to replace the my Ram 1500 ABS system again. The one put on in August 2019 failed. Replaced it at no cost. Norman said it would take about two hours and he was right on target with time estimate. In an More

by mikeofeild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kingsley
Jan 17, 2021 -

Plaza Chrysler Dodge Jeep Ram responded

Thank you mikeofeild for this 5-star review and recommendation of the services you received during your recent visit to our service department. Your feedback is very important to us, we appreciate your business and look forward to working with you again in the future.

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