Plaza Chrysler Dodge Jeep Ram - Service Center

Very Happy, Service was great and prompt Ernesto was great. Jeremy and Dave were great. How much more can I say? Plaza has the best service. great. Jeremy and Dave were great. How much more can I say? Plaza has the best service. More

Excellent , very knowledgeable , helpful and a pleasure to do business with.Will not hesitate to visit your dealership in the future.Thank you for your help. to do business with.Will not hesitate to visit your dealership in the future.Thank you for your help. More

Rob the tech. is the best and he explained all what he did and what he recamendedwas really pleased that he did this in person. did and what he recamendedwas really pleased that he did this in person. More

Called made an appointment for 7:30 am ask how long it would take for oil change and tire rotation was told 45 minutes to and hour. I was there at 7:20 am no one else was there. 7:30 they let me in the wa would take for oil change and tire rotation was told 45 minutes to and hour. I was there at 7:20 am no one else was there. 7:30 they let me in the waiting room due to temperatures in the 30’s. They didn’t even move my car until 7:45. 8:30 I told I need to go to work it’s been an hour and was told 1 guy was out sick and they had 5 cars backed up. I told them to get my car I need to leave for work, another 10 minutes went by and they brought my car to me. I had the oil change done they said, but no tire rotation. I don’t even belly they did the oil change. On the paper work they didn’t give me the check list where everything is fine or if something needs attention. Also no masks or social distancing, I live my Jeep, but the service department is lacking. This isn’t the first time I’ve had problem with them. More

Very pleased with the Service and Parts Dept. They even offered to was my Jeep before I picked it up. I thought that was a nice touch. It was ready when they said it would be. ECCELLENT offered to was my Jeep before I picked it up. I thought that was a nice touch. It was ready when they said it would be. ECCELLENT More

The parts and services departments are extremely friendly and helpful. I am super impressed with the level of customer service and helpfulness from calling to in person. I needed a key FOB added to my Ram 25 and helpful. I am super impressed with the level of customer service and helpfulness from calling to in person. I needed a key FOB added to my Ram 2500 Tradesmen, 2 other dealerships said it cannot be done. The parts department at Plaza said they can do it and sure enough within 20min of my appointment I have a key fob! Thank you all More

NORMALLY THEY ARE AMAZING , avoid Gator as a service adviser . He need a lot of training , lacks skills with communications, and needs to understand when someone sets an appointment at 830am , the adviser . He need a lot of training , lacks skills with communications, and needs to understand when someone sets an appointment at 830am , the customer shouldn't have to call him at 5at the end of day , to communicate and to fund out they will be keeping the car, had to car back everyday at 5 to get stats for 6 days ! Seriously avoid Gator Thanks More

Jeremy was very helpful scheduling and explaining service performed. Also tech went along for test drive to make sure all the issues needing service were addressed. performed. Also tech went along for test drive to make sure all the issues needing service were addressed. More

Appreciated the honesty and quality care I received when dealing with a warranty issue on my 2014 Jeep.Jeremy was great on updates to the progress and delivered my Jeep back when he said he would ! dealing with a warranty issue on my 2014 Jeep.Jeremy was great on updates to the progress and delivered my Jeep back when he said he would ! More

I appreciate the help I got from Rob with my service. He is very professional and I trust him with my vehicle. My service advisor is new so I have to say he is good. I’ve had many and I say many negative ex is very professional and I trust him with my vehicle. My service advisor is new so I have to say he is good. I’ve had many and I say many negative experiences with your dealership regarding service. I can honestly say my last visit was very refreshing. I was in and out in a timely manner. Without something bad happening. Thank you Rob, Dale and Gator for taking care of me. Especially Rob and Dale! They are true professionals! They make the difference. More