Plaza Ford

Gordy makes it happen As a couple with a young child, Gordy's respect of our time and attention spoke volumes to us, especially when other dealers didn't. He worked to find As a couple with a young child, Gordy's respect of our time and attention spoke volumes to us, especially when other dealers didn't. He worked to find the car we needed at the best price while keeping the shopping comfortable and low pressure. If the service and parts side of the dealership is as good as Gordy is up front, Plaza Ford will not only have a customer for life, but an advocate for them with our friends and associates. Thanks Gordy! More

Entire Staff Was Great and a Pleasure to Deal With Gordy was a pleasure to deal with, honest, no pressure and understanding. He showed us vehicles that would suit our needs and steered us in the right Gordy was a pleasure to deal with, honest, no pressure and understanding. He showed us vehicles that would suit our needs and steered us in the right direction to purchase. Hugh the Sales Manager was friendly and informative. He made sure we had all the correct information and the best price we could get. No hidden expenses and completely honest about all of our financing and payments. Brad in the finance department was equally friendly and honest. Explained everything we need to know before we signed anything. I felt there feeling that I had made the right choice for me and bought a vehicle with no regrets. Tom Walls and his staff at Plaza Ford are beyond amazing and are definitely not your typical "car salesman". Thanks again to everyone for the wonderful car buying experience. http://plazaford.com/Staff.aspx More

Go Gordy Ford!!! My husband and I love Gordy. We actually nicknamed him Gordy Ford!!! That's how he is in my phone contacts. We began researching cars in August. My husband and I love Gordy. We actually nicknamed him Gordy Ford!!! That's how he is in my phone contacts. We began researching cars in August. My old car was a 2003 Ford Escape with over 206,000 miles (I loved my Escape). But, it was time to move on. The Edge caught my eye and I am extremely picky. I wanted All Wheel Drive, which is virtually impossible sometimes to find. Gordy has been with us for about the entire month process. We've been texting back and forth. We even walked away from a car that we (I) loved. But, last Friday I texted Gordy about an SE model in Silver for the Edge. Without pressure, he texted me back and forth and last night -- FINALLY -- I was able to buy a 2014 Ford Edge with AWD!!!! There were no games. No hassles. And overall respect from Gordy. We met a lot of dealers who completely played the car buying game, but not Gordy. We liked him so much, my husband -- who is not necessarily a Ford person (he's crazy I know) -- said Gordy would be seeing him again. It's day 1 of my new car and I've handed out his business card to a coworker already Seriously, if you don't' want the games, and a hassle free, really genuine nice sales person...you can't go wrong with Gordy from Plaza. GO GORDY FORD! More

Broken deals We ordered a new truck to be built through this dealership. They agreed that, at the time of trade in, they would match another dealership trade in v We ordered a new truck to be built through this dealership. They agreed that, at the time of trade in, they would match another dealership trade in value. (We have this deal sent to is via text message so it is in writing). Well, truck comes in and we go to the dealership with a trade in offer in hand. Plaza ford then tells us they won't match it despite the previous agreement and offers us 4,000 less! We wanted to trade it in at the ford dealership for the tax benefit. I feel like they agreed to the deal just to get us to order the truck and then said "oops sorry". There is nothing I detest more than people and businesses who lie and don't stick to agreements. I will never do business with this dealership again and highly suggest that other people go elsewhere. More

Gordy made finding the perfect car so easy After searching hard for a decent car in my price range and to my taste, my parents recommended their previous Hyundai salesman Gordy. We tracked him After searching hard for a decent car in my price range and to my taste, my parents recommended their previous Hyundai salesman Gordy. We tracked him down at Plaza Ford and I'm glad we did. He showed me exactly what I could afford and the inventory was great. Settled on a clean and well-kept two year old Focus and I'm very satisfied. The rest of the staff was equally friendly and helpful. The whole process was painless. I will definitely come back to Plaza for my next car. More

Great experience buying a car I had a great experience buying a car at plaza ford dealership. They were quick and very efficient! Love it and love the car too! I had a great experience buying a car at plaza ford dealership. They were quick and very efficient! Love it and love the car too! More

This was a great experience. Keith and the other staff members at Plaza Ford were very helpful. I would highly recommend Plaza Ford to family and friends. members at Plaza Ford were very helpful. I would highly recommend Plaza Ford to family and friends. More

I had been to several different dealers looking and new cars. Explained from the beginning what I was pre approved for and wanted to stay in that price range. Not one of the other dealers was up front an cars. Explained from the beginning what I was pre approved for and wanted to stay in that price range. Not one of the other dealers was up front and straight forward with numbers... I walked into Plaza Ford in Bel Air just to see what they had, told the sales guy what I had to spend and what I really wanted as far as features in the car.. Four hours later I left with a year newer car than I had anticipated getting along with all the features and the color I loved.... I could never get past the numbers game at the other dealers. I was the best car buying experience EVER!!!.. Aileen HOoper More

Love my escape. Great vehicle to drive. I highly recommend plaza ford and the very friendly staff.the process was quick and the staff was very efficient. recommend plaza ford and the very friendly staff.the process was quick and the staff was very efficient. More

I recently purchased a pre-owned vehicle from Plaza Ford. This was the single best experience I have ever had buying a car. The price, negotiation process, and the genuine "no hassle" demeanor of the sales This was the single best experience I have ever had buying a car. The price, negotiation process, and the genuine "no hassle" demeanor of the sales people exceeded my expectation and caused me to write this review. Brad, Hugh, and Mario from Plaza Ford made me feel like their only customer. Their follow up and responsiveness are second to none. I would recommend my family and friends to Plaza Ford because of Brad, Hugh, and Mario, and I have never said that about any dealership in my lifetime. Thank you Plaza Ford. Pat R. Bel Air, MD More