Plaza Honda

Wille Roseboro was strict forward with price and give us the lowest price that they would accept for the Honda Odyssey but we have no choice because the show room only have one EXL and they do not know when the lowest price that they would accept for the Honda Odyssey but we have no choice because the show room only have one EXL and they do not know when they have the next one. I like that he strict forward with price and patient so would recommend for other buyers. More

This dealership is deplorable. We negotiated for a preowned car. A deposit was left and an agreed upon day was set due to both the salesman’s day off and my husbands. When we arriv We negotiated for a preowned car. A deposit was left and an agreed upon day was set due to both the salesman’s day off and my husbands. When we arrived to pick up the car, we would told it was sold to someone else. The used car manager came to speak with us and offered no solution except to refund and repeatedly asked for my husband’s credit card. He was rude at best. We asked to speak with the manager of new cars who had negotiated the deal with us. Although more understanding, he could offer no solution that would keep us in the agreed upon price for a comparable vehicle. All “solutions” would cost us several thousand dollars more as the costumer. The manager offered to give us the next Pilot that is ready for the same deal when it comes off the loaner line. He projected that to be within the next few weeks. When I inquired about a loaner car in the interim since my rental was given back the day before in anticipation of this purchase, he shook his head and said he can’t do that. We were offered several new cars at what they perceived to be good deals. My husband and I felt as though this was bait and switch and decided it would be best to get our refund and look elsewhere. We were then told to wait which took 20 minutes before the refund was given. More

I have been to many mechanics shops in my vehicle's experience, however Service writer Mr. Jamal has my vote! Through his expertise and knowledge of Hondas, he kept my past cars Civic, CRV and now my H experience, however Service writer Mr. Jamal has my vote! Through his expertise and knowledge of Hondas, he kept my past cars Civic, CRV and now my HRV in top performance. His proactive approach to vehicle service, has kept me on the roads worry free. Issues I have had with my car has been dealt with professionally and Mr. Jamal's breakdown of vehicle operation, helps increase my knowledge of my own vehicle. Thanks Mr. Jamal! Your the best!! More

Hands down best client advisor ever. He was helpful, accurate and worked with me all along, Thank you Willie Eric. Thank you from me and my aunt. He was helpful, accurate and worked with me all along, Thank you Willie Eric. Thank you from me and my aunt. More

Excellent! Steve Schmel, is wonderful! My experience was so pleasant and easy no hassles or inconvenience. Would recommend to my friends and family. Steve Schmel, is wonderful! My experience was so pleasant and easy no hassles or inconvenience. Would recommend to my friends and family. More

William at Plaza Honda was exceptional. From the time we walked in, to the time we drove off in our brand new 2023 Honda Odyssey Touring, he held our hands and made sure we had the best ex From the time we walked in, to the time we drove off in our brand new 2023 Honda Odyssey Touring, he held our hands and made sure we had the best experience. The service, the care, the understanding of our needs was met with an A service rating. I will certainly go back here for my next car purchase. Thanks William for always being your best!!!! More

The minute I walked in a sales Rep came running trying to earn my business but was not very friendly rather salesy and did seem to be someone who is looking to satisfy a customer. It could be it was only thi earn my business but was not very friendly rather salesy and did seem to be someone who is looking to satisfy a customer. It could be it was only this specific sales person but this the experience I had, More

An amazing experience at plaza Honda Brooklyn, Willie Eric is a very nice person and he helped me a lot to get my new Pilot ,,, thanks Plaza Honda and a big thank to Willie Eric for everything Eric is a very nice person and he helped me a lot to get my new Pilot ,,, thanks Plaza Honda and a big thank to Willie Eric for everything More

Went to Plaza Auto Mall to fiance a certified pre-owned Honda CRV and had the best experience due to Willie. He was very knowledgeable, patience and extremely honest. Not only did I get the car I wanted bu Honda CRV and had the best experience due to Willie. He was very knowledgeable, patience and extremely honest. Not only did I get the car I wanted but was able to get the upgrade with great amenities and great mileage. If you going to Plaza ask for Willie E, you leave satisfied. More

6 days ago: I visited this dealership for an appraisal on my vehicle. I was told by the employees to leave my car double parked on the road and come inside to talk through my options. After initial conversat my vehicle. I was told by the employees to leave my car double parked on the road and come inside to talk through my options. After initial conversations, I was left over 10 minutes sitting in a makeshift cubicle only to be told my car received a ticket for double parked. When I expressed frustration about the matter employees took no responsibility for the matter. When the manager came to discuss the numbers for the appraisal he did not acknowledge their error and to be franked offered me an appraisal below market. When asked how come other dealers offered more his response was “Maybe they need your vehicle, I don’t.” Will no longer be returning here to do business. Today 6/28: I visited a Honda Dealership in Jersey and got my car appraised for 26K. This dealership originally offered only 18K. Again, stay away from this dealership. More