Plaza Hyundai
Brooklyn, NY
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Horrible Everytime I come to this location. I am never satisfied. I only come to this location because it closest to me. The customer service is horrible. I ha Everytime I come to this location. I am never satisfied. I only come to this location because it closest to me. The customer service is horrible. I have brought my vehicle three times for the same electrical issue and nothing has been resolved. On top of that Colon (I believe he is a manager) is very unprofessional. He was very rude and nasty instead of being compassionate and sympathetic to my problem. I promise you that the only thing this location is good for is quick oil changes. Other than that they are not professional, disorganized, and very slow paced. More
Most Amazing Service From Any Dealership... EVER I met with Frank Mosca, the Sales & Leasing Consultant with Hyundai and explained to him the difficulty in obtaining a vehicle from one of his competi I met with Frank Mosca, the Sales & Leasing Consultant with Hyundai and explained to him the difficulty in obtaining a vehicle from one of his competitors (Infiniti in New Jersey) and the fact that they had wasted a whole day only to come up with nothing! Frank has restored my faith in New Car Dealers. I was in and out of Plaza Hyundai with my new Hyundai Genesis within 3 hours. Absolute professional service, a completely positive result and one xxxx of a gentleman to boot. Plaza Hyundai have changed the way I will now do business and earned a good customer in the process. I am now encouraging my family, friends and business colleagues to do the same as I did and not waste time with other dealerships. Thank you Frank - you're a true gentleman! More
Great customer service best deal very nice people Frank Mosca was very patient and helpful helped me get The best deal for my Money wasn't too pushy took his Time explaining everything I needed to kn Frank Mosca was very patient and helpful helped me get The best deal for my Money wasn't too pushy took his Time explaining everything I needed to know and did all this on his day off and stayed till the end till we were done More
Phenomenal service from a phenomenal dealer Niki is pleasant, compassionate, competent and "about her business." Mikhail Wright gets the job done. He works the numbers until you are satisfi Niki is pleasant, compassionate, competent and "about her business." Mikhail Wright gets the job done. He works the numbers until you are satisfied. Andrea Hodge More
New car Mike was the best dealer he was very helpful and made my dream come true I would recommend the whole team to anybody looking for the car that suits th Mike was the best dealer he was very helpful and made my dream come true I would recommend the whole team to anybody looking for the car that suits them More
Excellent Customer Service I want to say thank you to Sammy Luca and Jonathan for all the help. A special thank you to Sammy for being very patient with me. I want to say thank you to Sammy Luca and Jonathan for all the help. A special thank you to Sammy for being very patient with me. More
Great experience Good people, willing to help and none of that pressure-salesmanship. They are willing to give discounts for return customers (loyalty discounts) and Good people, willing to help and none of that pressure-salesmanship. They are willing to give discounts for return customers (loyalty discounts) and were helpful when you aren't sure whether to buy or lease. More
Class and Appeal I never bought a vehicle from this location but how simple and well oriented the service was I wish I did. Shanice was exceptional with making you fee I never bought a vehicle from this location but how simple and well oriented the service was I wish I did. Shanice was exceptional with making you feel welcomed and an outgoing service, taking care of everything like it was her own personal vehicle. Communication was another great thing, with frequent updates on what was found and getting done. More
AMAZING SERVICE The service was amazing. My car was checked in with in 5 min of arriving, the service advisors Tammer and Tabitha was so helpful. I did not have an a The service was amazing. My car was checked in with in 5 min of arriving, the service advisors Tammer and Tabitha was so helpful. I did not have an appointment but they still took me in and assured me it will be done by the ends of the day which I did not mind sense I was not in a rush. To top it all of, at the end I got a free car wash. As I said I for amazing service and I will definitely return. More
Niki was an amazing salesperson I want to thank Niki and Plaza Hyundai for the amazing experience purchasing my new sonata! I will gladly refer friends and family and will be seeing I want to thank Niki and Plaza Hyundai for the amazing experience purchasing my new sonata! I will gladly refer friends and family and will be seeing Niki in the future for myself again. More