Plaza Hyundai
Brooklyn, NY
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Amazing Experience For A First Time Car Buyer! I came to Plaza Hyundai knowing exactly what I wanted, a Black Hyundai Elantra Frank was very helpful and knowledgeable about the car and confirmed e I came to Plaza Hyundai knowing exactly what I wanted, a Black Hyundai Elantra Frank was very helpful and knowledgeable about the car and confirmed everything that I had research. Frank keeps in touch with me to see how my new car is and I can always call him to ask a question he has always picked up. Thanks again Frank and to the finance officer that was on duty the night of 1/18/2016, you guys are the best!!! More
Great Experience As a first time car buyer Mikhail made the experience something I would never forget. He made sure I left the lot with my dream car ( 2015 Kia Optima As a first time car buyer Mikhail made the experience something I would never forget. He made sure I left the lot with my dream car ( 2015 Kia Optima LX ). He was very polite and informative, he took his time explaining everything I needed to know about my new vehicle. I would return to Plaza Auto for future services. More
Excellent Service This dealership service was excellent came in and was welcomed with a smile. The service I needed was an oil change which was done very quickly.. They This dealership service was excellent came in and was welcomed with a smile. The service I needed was an oil change which was done very quickly.. They saw I had a recall and that was done very fast... I would recommend the service here for everyone.... More
Very professional Chris gave me the best dreal!! This is my second lease with Chris. Definetly recomeneded. I always take my vehicle to plaza for my service. Chris gave me the best dreal!! This is my second lease with Chris. Definetly recomeneded. I always take my vehicle to plaza for my service. More
Knowledgeable employees I had such a wonderful experience here with plaza Hyundai. My sales person was very knowledgeable and was able to answer all of my questions. He made I had such a wonderful experience here with plaza Hyundai. My sales person was very knowledgeable and was able to answer all of my questions. He made my auto buying experience one to remember. I will always recommend plaza Hyundai and Chris my salesman. More
Friendly and excellent customer service. I was assisted by Darryl. He is a friendly customer sales rep and with a great personality. He was polite and courteous in assisting me. He has gr I was assisted by Darryl. He is a friendly customer sales rep and with a great personality. He was polite and courteous in assisting me. He has great product knowledge and he made sure I was comfortable with all the information before I made my decision. I highly recommend everyone to request for Darryl also known as "DJ" as how he introduced himself to me for their next Hyundai vehicle. More
Winterize my automobile It was great and and price was right...Nolyi was very nice to me! While I was waiting for my vehicle I was asked to come and look at the newer vehicle It was great and and price was right...Nolyi was very nice to me! While I was waiting for my vehicle I was asked to come and look at the newer vehicle! I had a wonderful experience but it just wasn't the right time. Even so, everyone treated me very well. When I'm ready I will definitely be back! More
Leasing Experience We had a decent experience at Plaza Hyundai, it just took way too long for the whole transaction to be completed when there was really no need for tha We had a decent experience at Plaza Hyundai, it just took way too long for the whole transaction to be completed when there was really no need for that. More
Thank you so much It was a great experience working with Plaza Auto snd Niki my saleswoman! Looking forward to working with you again! Thank you again for the great cu It was a great experience working with Plaza Auto snd Niki my saleswoman! Looking forward to working with you again! Thank you again for the great customer service! More
horrible service Brought my car in at 10:30 for an 11am appointment for an oil change..asked service advisor to check on a noise on the back wheels as well...she came Brought my car in at 10:30 for an 11am appointment for an oil change..asked service advisor to check on a noise on the back wheels as well...she came back to me about 30 mins later to inform service would take about 2.5-3 hours and she knew I was waiting for my car.. 6 hours later around 4:30, she came back to inform my car was next to be serviced....they didn't even see it yet!!! At 4:45, another service rep claimed it was my rear brakes making the noise, so I authorized the service that she claimed would take 45mins... the original service rep came back to me at 6:15pm.. almost 8 hours later..to inform they were almost done.... I requested to speak with the manager, who was not very sympathetic to the fact I was there for 8 hours... he claimed the computers were down, the multi-inspection takes time, you name it...but meanwhile...it took over 6 hours just for them to start any work on my car. I informed I was not satisfied and would not be coming back again as there's always an issue there..the manager didn't even seem to care I was dissatisfied.... last time I went for service, I pre-ordered 1 tire and got there and they had the wrong tire, so I had to wait all day again...but that's another story.... to top it off.... I drive away and my car STILL makes the same noise I complained about and paid a few hundred dollars to fix... not satisfied with my experience today at all. More