Plaza Hyundai
Brooklyn, NY
Filter Reviews by Keyword
By Type
Showing 1,121 reviews
Prompt and courteous The advisor and the techs made sure my vehicle was running at its peak and was very courteous and prompt with the estimated time of departure The advisor and the techs made sure my vehicle was running at its peak and was very courteous and prompt with the estimated time of departure More
Unpleasant Leased my Santa Fe and Sonata from Plaza Hyundai. First thing is first, once I got in to the car and turned the ignition on I saw 150+ miles on the da Leased my Santa Fe and Sonata from Plaza Hyundai. First thing is first, once I got in to the car and turned the ignition on I saw 150+ miles on the dashboard. As it was suppose to be a brand new vehicle, instead it was a demo car. I only found about all of this after I finalized all the paper works, it was too late to go back. Another huge drawback is that, when it was a time to sign the papers with the finance office, we had to wait literally 3 hours until got called in by the finance rep. In addition, their service center works even worse than their sales department. Long story short, I and all of my family members decided to not to utilize their services anymore, so now we are devoted Island Hyundai customers. Comparing Island Hyundai vs Plaza Hyundai it is like comparing a cat vs a lion!!! Would not recommend to use Plaza Hyundai services to anyone!!! More
Collin in service was a pleasure to deal with After having a terrible time with sales and finance it was a pleasure dealing with Collin. I had promised myself I would not patronize this dealership After having a terrible time with sales and finance it was a pleasure dealing with Collin. I had promised myself I would not patronize this dealership after being disappointed by the sales team, but my service experience may have changed my mind. More
Allen was a great salesman, which is actually easy to be considering he's selling a great product! :) He was contientious, helpful and just as importantly, not condescending to this female car-buyer. M considering he's selling a great product! :) He was contientious, helpful and just as importantly, not condescending to this female car-buyer. Mikhail took me through the paperwork, and explained the options available in a clear and concise manner. He was very professional, and (thank goodness) didnt give the hard-sell. I wholeheartely recommend Allen and Mikhail, this dealership and Hyundai's Elantra. More
Amazing! Frank Mosca is a truly wonderful car salesman. He says he works to help the customer and he truly does. My father and I came in without an appointm Frank Mosca is a truly wonderful car salesman. He says he works to help the customer and he truly does. My father and I came in without an appointment and he was quick to assist us. And boy, did he! He kept my spending limits in mind and pushed for a great lease deal for me. Not only that, but he was a great conversationalist, and made me feel very comfortable from the moment we met, through the negotiations, and test drive. We really enjoyed his light and honest personality, as well as his humor. He did the standard things as well, like offering us beverages and seeing to it that we enjoyed our experience at Plaza Hyundai. Now all I have to do is wait for credit approval. Hopefully I'll be in my new Ruby wine/beige 2016 Tuscon very soon. Frank is awesome! Give him a try! More
Again, I'm pleased This was my second new car purchase (Hyundai Tucson 2016) with Plaza Hyundai and again I'm very pleased. I walked out, scratch that drove out with the This was my second new car purchase (Hyundai Tucson 2016) with Plaza Hyundai and again I'm very pleased. I walked out, scratch that drove out with the car I wanted. Frank Mosca was my salesperson and is so friendly, knowledgeable and very funny. He followed up with me the next day to see if I was still satisfied with my purchase and even a few weeks later for my birthday. My financing was done by Mikhail Wright who worked efficiently to get me the best options. I had to wait a little for DMV but overall a great experience. Thanks guys! More
Quick, easy and friendly I was in and out with no problem. Service people were pleasant. It was quick and easy. A person called and explained what my issue was and recommended I was in and out with no problem. Service people were pleasant. It was quick and easy. A person called and explained what my issue was and recommended a solution with ease and told me of another issue and a solution to that issue. More
brought in my car that wouldnt start. didn't waste much time. brought in car .Picked it up next day starter was fixed under warranty no hassle. would recommend to my friends didn't waste much time. brought in car .Picked it up next day starter was fixed under warranty no hassle. would recommend to my friends More
Hyundai Santa Fe Sport with Chris and Mikail I recently was in a car accident that totaled my car. I needed a car immediately. With a little internet research done, I decided to walk down to the I recently was in a car accident that totaled my car. I needed a car immediately. With a little internet research done, I decided to walk down to the Auto Plaza to just look at the cars. I met with many different sales people but Chris Rodriguez was my absolute favorite. He was polite, kind, knowledgable and never pushed me into anything. He answered all of my questions without ever trying to "sell" me anything. When I left my initial visit, I felt confident that Chris is one of the few honest car salesmen. Within a week of my initial visit, I drove away in my Hyundai Santa Fe Sport at a great price. Both Chris and Mikhail (from Finance) were and continue to be a valuable part of my car buying experience. They were personable, honest, and made me feel unpressured during the entire experience. I would definitely recommend buying a car from them! More
Excellent I had 4 recalls on my vehicle. I brought it in and they took my car in minutes. Said they would call me when it was finished. Well I couldn't believe I had 4 recalls on my vehicle. I brought it in and they took my car in minutes. Said they would call me when it was finished. Well I couldn't believe it was done in an hour. They had my car delivered to me when I arrived as if it was valet parked! No waiting and very professional. Would recommend to anyone and would go back. Very hard to find places like this around I can tell you. Thanks Hyundai Auto, you are a breath of fresh air! More